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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,467 Reviews

1,467 Reviews of Bob Ferrando Ford - Service Center

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November 22, 2019

Good service on new tires. Matched tire prices and appointment went off without a hitch. I will definitely buy tires there again. The cashier was very nice and submitted the tir More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg and John Barney
November 22, 2019

Always satisfied Was due for inspection, but had concern about a noise and they thoroughly checked it out for me.Always accommodate my work schedule. Vehicle is alway More

by Lizzy96684
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Arlen and Doug in service
November 21, 2019

Easy service experience. Making the appointment, pick up and delivery and first service check for free are all winners. The staff was friendly and helpful and it was a great e More

by LincolnGirl710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown
November 21, 2019

Incredible dealership to buy a car and to have it serviced! I have been buying my cars at Ferrando’s for over 30 years. A. Dealership with great people, from the sales staff to the service department. The exc More

by Tirthern visitor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John and the entire service department., Craig Murphy
November 21, 2019

Great service, as usual. I like a friendly greeting, then great service and out the door in a reasonable amount of time. I get this at Ferrando.every visit. More

by ANDYKYLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlin Bird
November 20, 2019

Who could ask for any thing more? Called 1 week before my appointment and given a few different choices. They did the work I requested and did it in a timely manner. Have always treate More

by Chud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2019

Snow Tire Installation Ordered specific snow tires weeks ahead. When got there, they didn't know what kind I wanted. Was going to use Ford Credit-was denied even though cred More

by PBWILSON01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember which employee handled my case.
November 18, 2019

They went above and beyond our expectations They were very accommodating and did a fast turnaround on our Lincoln MKZ. They also washed the car and it looked great when we picked it up. More

by ccraiders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service emplyees
November 17, 2019

oil change and tire rotation Arlin and his crew are the best in the service department. The biggest reasons we keep returning to your dealership. They should be rewarded for their More

by HEYROSIE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlin
November 14, 2019

Mixed rating middle because gentleman helping me drop off, SUPER nice. Gentleman at pickup, not easy to work with. Hatch problem not fixed Have to go back More

by FrvwPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown, Doug
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