Bob Ferrando Ford - Service Center

Mixed rating middle because gentleman helping me drop off, SUPER nice. Gentleman at pickup, not easy to work with. Hatch problem not fixed Have to go back middle because gentleman helping me drop off, SUPER nice. Gentleman at pickup, not easy to work with. Hatch problem not fixed Have to go back More

Service department We have doing business with Bob Fernando and his staff for almost 30 years and couldn't be happier they have always been the only place who does our We have doing business with Bob Fernando and his staff for almost 30 years and couldn't be happier they have always been the only place who does our service and have never had any issues the guys are awesome More

Oil change Staff was helpful and friendly. The waiting area was clean and comfortable. Our entire experience was very positive. The ssrvice was preformed in a r Staff was helpful and friendly. The waiting area was clean and comfortable. Our entire experience was very positive. The ssrvice was preformed in a reasonable and wxpected amount of time. More

Reliability I continue to have great experiences at Bob Ferrando Ford World. I call and I'm handled immediately. The quality of overall workmanship is beyond desc I continue to have great experiences at Bob Ferrando Ford World. I call and I'm handled immediately. The quality of overall workmanship is beyond description. I will to no other dealership. More

Fast service. Best service dept around. Fast and friendly service. Very thorough. Always prompt. Service counter employees always friendly and willing to help with any question. Gives you Fast and friendly service. Very thorough. Always prompt. Service counter employees always friendly and willing to help with any question. Gives you that feeling that they really care. More

Engine repair Did a great job restoring all parts needed to fix my car after it ran out of antifreeze. Although it took awhile, they got right on it. They made go Did a great job restoring all parts needed to fix my car after it ran out of antifreeze. Although it took awhile, they got right on it. They made good suggestions to replace some other parts while they had it torn done. (My car has 100,000 miles on it.) Running great. More

Great service dept. Just a suggestion offer a car wash. And free inspections like on my wife’s car she has a Nissan. You could offer a free tire rotation because you take Just a suggestion offer a car wash. And free inspections like on my wife’s car she has a Nissan. You could offer a free tire rotation because you take off two tires for inspection how much more would take to remove two more to rotate. More

inspection even the waiting room seemed busy the wait was not too long \.coffee and tv is available, pleasant atmosphere. glad we didn't need any repairs to pas even the waiting room seemed busy the wait was not too long \.coffee and tv is available, pleasant atmosphere. glad we didn't need any repairs to pass inspection. More

Professional I was updated throughout the day Friendly professional service form scheduling to pick up inwas kept in the loop. My trick was serviced in a timely manner. This Ford dealership is ou Friendly professional service form scheduling to pick up inwas kept in the loop. My trick was serviced in a timely manner. This Ford dealership is out of my way but I dont mind the drive because the quality of work is always top notch. I have had issues with The dealership that is a mile from house . I chose Fernando More

Service was great!! Arlen really took care of me. Excellent service! Got me in a loaner so it didn’t disrupt my day. Will definitely be back again!! Arlen really took care of me. Excellent service! Got me in a loaner so it didn’t disrupt my day. Will definitely be back again!! More