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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,253 Reviews

1,253 Reviews of Bob Ferrando Ford - Service Center

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June 15, 2018

Respectful I have never had a bad experience when dealing with the Ferrando service department. Every person is polite, knowledgeable, and respectful. I drive c More

by Rdrelick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wolfe
June 11, 2018

Good as usual Very prompt and provided good communication around my vehicle service. Always very engaged and thorough. The service team does a great job supporting More

by LIONS99COACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2018

Service Routine service. Oil and filter change and lube. Yearly inspection and emissions test. Also had a recall for exhaust fumes in the back. All were p More

by D_TRAIN48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barney
June 04, 2018

There the best They work around your schedule and make everything as easy as possible. There service guys get it right the first time and there prices are fair. Ver More

by NONE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barny , Pat McCafferty
June 01, 2018

Amazing customer service Service was awesome! Arlen was the best! He always takes care of us and worked to get the car done before I was leaving town! More

by K.J.FAULKNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlen
June 01, 2018

Vehicle Service I continue to be impressed with the very courteous and professional staff at Bob Ferrando Ford Lincoln. Thank you for your excellent and customer-cen More

by PROKOP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barney and his staff
May 31, 2018

Service Good visit and good customer service. Ford needs to fix the sync system it’s still not working right for the mkx I still have a issue. More

by B777wolfman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
May 30, 2018

Used Lincoln consierge service for maintenance on my Lincoln Service was prompt and convenient ,saving me the time and trouble of having to drive out to the dealership to drop off and then pick up. More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlin in Service
May 29, 2018

Mercedes Benz I have a Lincoln MKX but also bring our Mercedes Benz for service to you and always have. What do you think that says about FERRANDO. More

by RJHSALES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department ALL YOUR PEOPLE. GREAT GREAT GREAT
May 17, 2018

Service on Explorer Excellent customer service and job well done. Service department was very accommodating and friendly. Arlin was great. Loaner car was a huge help. I a More

by SHERRYLORINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlin
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