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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,463 Reviews

1,463 Reviews of Bob Ferrando Ford - Service Center

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October 20, 2024

I have been a Ford customer for many years and I can't say enough about the Bob Ferrando dealership. Salesmen are extremely helpful and the service department is outstanding. Arlen Bird and John Barney More

by CAROLEKP2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Service department is friendly and knows what I need. Service is prompt and I come to here for all my vehicle maintenance. More

by Barry C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Oil change with tire rotation, nice people all had a smile on their face. Thanks for the good service. More

by SITNTREE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Communication was awesome about my Lincoln. It was explained what my options where. I was able to get a car until the repairs where done. More

by glennvirga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

I have been a customer of Bob Forrando since 1995. I have gone through many salesman. They have either retired or passed away. More

by Bonnie123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Irvin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Guel
October 16, 2024

They do all the service for me on my Lincoln MKX and they always do a great job. They are always very personable and pleasant. Thanks to them all. More

by cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

I saw Taylor, who put on my rain guards for me. She was polite, and efficient. Also, she did a nice neat job. Thank you, Taylor. I am not satisfied with my brand new 2024 Bronco Sport which sque More

by eghamo53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Everyone was friendly,and they were on time for my appointment. The building was clean . More

by rickvickdiehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

the service is thorough and employees are polite, The mechanic explains things clearly, answers all my questions, and looks ahead for future problems to come. I’m very pleased with service. I love being More

by ohjudie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Good service. Friendly. Thorough. Not overly expensive. Nice to do business with. Glad they are local. More

by eeniesue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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