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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,468 Reviews

1,468 Reviews of Bob Ferrando Ford - Service Center

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April 15, 2019

Arlen was outstanding! I can't say enough about the service that I received from Arlen. He took the time to explain the issues with my Ford Escape and made certain to get th More

by Erikkincade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen
April 15, 2019

Rough communication in the beginning but things worked oyt I just bought the car and 3 weeks later something is wring with it. I was not a happy customer. But it was fixed. Now let's see how things go. More

by New jeep owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2019

Very good Great service always friendly. Always prompt and courteous. I would recommend this dealership to anyone. I hope it remains the same for years to come. More

by Bogie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McCafferty, Craig Murphy
April 06, 2019

Need a car wash option. Would be great if a car wash was also an option. Last car we brought was an Acura RDX - partly because Contemporary Motor Car offers FREE car washes. More

by Orange1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2019

OUTSTANDING DEALERSHIP It’s not very often that a consumer can rely on a car dealership to take care of them, it’s HAPPENED Ferrando Ford is that DEALER, not only are the pr More

by Marko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen, John and Parts person
April 05, 2019

car care pros Pleasantly surprised to find everyone I had contact with to be competent and courteous and the man "behind the scene", the mechanic who performed the More

by mustang papa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry, I did not get the names
March 29, 2019

Car inspection Bob Ferrando's service department is top notch. They check everything on my vehicle and even washed my car. I am very pleased with experience. More

by lrhoades3925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird my service advisor, was great, as well as the service manager was very accomidating. Very nice people!
March 28, 2019

Polite, knowledgeable and to the point. The sales department and service center are nothing less than top-shelf. Pat McCafferty, Dana Greenawalt and Arlen Bird have been there for years and More

by Lars814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird , Pat McCafferty
March 27, 2019

Top rate service Needed a repair on my sunroof motor. Everything was done as promised and in less time than expected. John Barney is an excellent service manager. He k More

by DMILLE3755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
March 27, 2019

No problem Door works ok now. Recall taken care of and tires rotated. Should be able to get around for awhile with no problems. Good to go More

by TJL810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicholas Michalski, Craig Murphy, Ken Sauer
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