Bob Ferrando Ford - Service Center

Great service Service was top notch. On time and professional. Thank you. I would recommend your service department to all of my friends. Always has been great. Service was top notch. On time and professional. Thank you. I would recommend your service department to all of my friends. Always has been great. More

Always confident that I know what's going on with my car The guys at Ferrando are the most friendly, thoroughly explanatory, and honest mechanics I've ever met. I really have had a lot of different cars and The guys at Ferrando are the most friendly, thoroughly explanatory, and honest mechanics I've ever met. I really have had a lot of different cars and used a bunch of mechanics over the years for every kind of thing. I don't want to go anywhere else. Fortunately for me I had a factory warranty on my car (130,000 miles-old now), or I may never have chosen to just use Ford service center, and may have never met these nice people. More

timely, excellent service I appreciate the service department at Bob Ferrando Ford World. I can pull my car in the garage at the appointed time; I was greeted by the service w I appreciate the service department at Bob Ferrando Ford World. I can pull my car in the garage at the appointed time; I was greeted by the service writer; the service was completed in good time. I recommend this service department. More

Good experience Everyone was very accomodating and friendly. The people we spoke to were very knowledgeable. Our service people did a very efficient job. The waiting Everyone was very accomodating and friendly. The people we spoke to were very knowledgeable. Our service people did a very efficient job. The waiting area was comfortable and welcoming. More

Oil change Overall great service, the work was done in a very timely manner, and at a great price!!! My car always comes out of the service area clean on the ins Overall great service, the work was done in a very timely manner, and at a great price!!! My car always comes out of the service area clean on the inside and freshly washed! It is much appreciated how much care is taken with my car every time! More

major repair The problem was diagnosed and a date was set up for repairs with a loaner vehicle for my use. The repairs were made and the loaner returned. The problem was diagnosed and a date was set up for repairs with a loaner vehicle for my use. The repairs were made and the loaner returned. More

1st Service Awesome service and parts!!! Mustang done in timely manner courteous service writer answered questions with knowledge. Parts had my touch up paint in Awesome service and parts!!! Mustang done in timely manner courteous service writer answered questions with knowledge. Parts had my touch up paint in just as they said it a week earlier and showed me all facets of usage. Salesman Ken Sauer for finding my Stang and connected me in getting my custom seats Thanks guys Ms Ricki Leigh Simmons More

Very satisfied and happy with the outcome I took my car to Ferrando for annual inspection. It needed new brakes and rotors, not surprising, and with everything that needed to be done I was in I took my car to Ferrando for annual inspection. It needed new brakes and rotors, not surprising, and with everything that needed to be done I was in and out in less than two hours. The Service Department is efficient and the staff is always friendly and courteous. More

Disappointed The service department was very prompt and addressed my vehicle's issues. HOWEVER, when I got home after picking up my truck (I drove straight home) I The service department was very prompt and addressed my vehicle's issues. HOWEVER, when I got home after picking up my truck (I drove straight home) I noticed two significant dents in the passenger side that were NOT there when I dropped it off in the morning. VERY DISAPPOINTED that no one at the dealership mentioned it OR owned up to the damage. More

Oil change I bought my car here and like to keep the maintenance here and they reminded you when it needs done again . I am single and don’t have anyone to do it I bought my car here and like to keep the maintenance here and they reminded you when it needs done again . I am single and don’t have anyone to do it More