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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,463 Reviews

1,463 Reviews of Bob Ferrando Ford - Service Center

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January 17, 2024

They got me right in for service of a coolant leak. Fixed it quickly once the part arrived. Very good communication and overall service. I would recommend them for sure. More

by Alan Benson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Always receive wonderful service. The team there is well informed and very helpful. Nice clean facility More

by J.STONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Great people to work with to get the job done in repairing my vehicles in a reasonable time. More

by Malanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Everyone is always very friendly, kind and helpful. They provide affordable, fast, and efficient service. More

by Kayakgirl29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Arlen is kind, patient and knowledgable. He is always a pleasure to work with at time of service More

by BETHALEWIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2023

Always a trustworthy place to take our vehicles for service. Thank you for always taking such good care of us. More

by skeleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

Great service again! In and out quickly, everything is great with my truck! Its nice to be able to trust your mechanics. More

by JWILDZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

Called service desk twice but never received a call back about drivers seat being repaired still waiting for the repair or call back More

by HATFIELDGARY45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

I always have patient and amazing people at Ferrando especially Arlen. This man is amazing an asset to the company. My 2019 Ford Edge gave me a warning of low battery Sat didn’t drive. Non called at 8 a More

by SUEFROESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who I talked to in parts. Battery change.
December 04, 2023

Great Dealership and service department Service Department explains issue and was able to resolve I left satisfied with service performed More

by wjmarucci
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
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