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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,498 Reviews

1,498 Reviews of Bob Ferrando Ford - Service Center

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January 18, 2024

For this visit and all prior visits, I have always well treated by the service department. The have honest & very customer service focused. More

by Babs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

The service department not only did the state inspection and 10000 mile service they made time to do the recall needed. Great job by all. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

the sevice department is the best around. all was very pleasant and professional. would recommand to others More

by LBDANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

They did a super job getting my broken down F150 into their schedule, getting it diagnosed and replacing my starter in a timely manner. Service managers are very good communicators and kept me updated on More

by KUZZIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Very professional service department. One of the reasons I choose to deal with Ferando vs other Ford dealers . More

by Premierturfgrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

They got me right in for service of a coolant leak. Fixed it quickly once the part arrived. Very good communication and overall service. I would recommend them for sure. More

by Alan Benson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Always receive wonderful service. The team there is well informed and very helpful. Nice clean facility More

by J.STONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Great people to work with to get the job done in repairing my vehicles in a reasonable time. More

by Malanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Everyone is always very friendly, kind and helpful. They provide affordable, fast, and efficient service. More

by Kayakgirl29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Arlen is kind, patient and knowledgable. He is always a pleasure to work with at time of service More

by BETHALEWIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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