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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,464 Reviews

1,464 Reviews of Bob Ferrando Ford - Service Center

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October 28, 2023

The service department is very clean. Service was completed in a very timely and professional manner. More

by dbrxray
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Arlen was very helpful and took care of the issue with my vehicle in a timely manner. More

by ameba381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

Great service friendly and honest team everyone is always professional, t have been using this service for over 10 years. More

by CARLBORRERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

Very easy to deal with the service department. Everything that needed to be fixed was done with no issues. More

by wjmarucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

I have been dealing with this dealer for many years and have always been well satisfied. They also have well qualified and pleasant employees. Collin is the newest one. He is consistent with their philoso More

by Kj03587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

John Barney has always taken very good care of me. Arlen and Collin are great too. More

by Alan0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Very friendly people. Knowledgeable sales staff. Great service dept. The only Ford dealership I’ll visit in the area. More

by PAULWESCOAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Bob Ferrando Ford will not be getting my buisness anymore. They are still marking up their vehicles well over sticker price while others like champion ford are not. They do not even tell you up front More

by benfrawley
Recommend Dealer
No
Employees Worked With
Paul Dedionisio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Illig
October 13, 2023

Service was fine as always A nice job completed by the service technician and crew More

by llegnasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Arlen and your team were honest and fair. He kept me updated with the progress and did his best to keep the cost down. My vehicle was completed in the expected amount of time. I am very happy More

by Micahchernicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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