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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,463 Reviews

1,463 Reviews of Bob Ferrando Ford - Service Center

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July 28, 2023

nice to deal with always pleasant when bring car in. cashiers helpful and pleasant.. always satisfied More

by LBDANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Always helpful, pleasant & professional. Collin came to my aid when I had accidently left my inspection run out. He was able to see me quickly so that I did not need to delay my vacation. More

by TWOPATSERIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
July 25, 2023

There was a noise in the rear end of the vehicle. I documented the mileage to see if they drove it to identify the noise they didn't after having it for four days I had to return to the dealership to More

by rjp1976jr
Recommend Dealer
No
Employees Worked With
Arlen Bird
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
July 23, 2023

Everything I bring my vehicle up there, everyone is always very pleasant and very professional. More

by DONBURMETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Making the appt was easy & Colin was very helpful & pleasant! Wonderful that I was offered a loaner this time! The pick up & drop off was very smooth. Questions were answered completely & pick up of More

by JFRAN111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Everyone was very nice first time bought ford their for service…told us about three hrs but was two hrs and fifteen minutes thought that was great…need free pop like champion ford has…. More

by Nancy totleben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

They were a blazers deal with. Kind and knowledgeable . Helpful with all the questions I had about the vehicle. More

by busforlife66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Always top notch service at Bob Ferrando World. The service department is amazing. Keep up the great work More

by PDEDIONISIO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Service seems nice for the first visit using them. Parts Department guys have been outstanding. More

by WEichenlaub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

The service was better than expected. They provided excellent service, and got me in and out. More

by shoelke65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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