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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,480 Reviews

1,480 Reviews of Bob Ferrando Ford - Service Center

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May 11, 2023

They were very good and offered to do my inspection since I was there and my inspection was up in June More

by Duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

I was very satisfied with my service experience. My car was completed by the date promised and the price quoted. More

by David kru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

Normal service appt. Staff was courteous and caring. Attention to detail and care for our car was evident More

by DAWNMARIESCHAAF@ME.COM
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
May 02, 2023

very friendly,professional, and knowledgeable. able to work me in on short notice to get service prior to out of town travel. very much appreciated. thank you More

by LSHOEMAKER113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2023

Very professional service. I really appreciate the knowledge and professionalism of the parts guy Steve. Thank you More

by Tonyaprilw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2023

Great and friendly service and staff that will work with you. Would recommend to al More

by kirby814666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

Scheduled my appointment to very easy. A loaner car was made available for me to use. All services and warranty work were taken care of and I was very satisfied with my experience. More

by LAIRBEAR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : O Collin mellow
April 29, 2023

Scheduling is very smooth & easy. I’m retired so I waited in Ferrando’s provided customers waiting room. All staff is friendly & pleasant. Great Service!! More

by TMAITPETTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

Collin was very helpful in finding parts that weren't as expensive saving me a lot of $$. More

by First buyer...babs66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The General Manager.
April 28, 2023

Always gets any work that needs done done right and in time frame that they say. Everyone is always friendly and helpful More

by COLINBIRD18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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