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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,463 Reviews

1,463 Reviews of Bob Ferrando Ford - Service Center

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March 29, 2023

You guys fixed the problem I'm thinking the nickel in the CD player shorted the module out. The radio seems to be good now, thank you. More

by savinggrace60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

They are kind and efficient. They even took care of a recall that I hadn’t remembered. More

by NATALIELAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
March 24, 2023

Arlen Bird, the service writer really delivered. He got my car in quickly without notice and had work performed as his schedule permitted and brought the job in at under the estimated cost. That's More

by Dianetretter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

Great, efficient service, I have complete confidence when I bring my car in that it’s going to receive the attention and the best care that I could ask. A rare commodity today. More

by DPUGH7495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb M., Laurie Garber, Doug Casane
March 23, 2023

Service was very fast and professional. Got my new tires over to service same day as inspection so I did not have to go back. More

by CHRISTYLINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in parts very good!
March 19, 2023

happy with the service and courtesy of the employees. Upcoming problems were explained and reason given. More

by amkosenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

did a fantastic job and were very helpful putting a new battery in my car but i bought the car about 2 months before and the battery went dead, but the car was jumped to even show me the car before i bough More

by brenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Garber
March 18, 2023

Good communication from service Dept. . Completed service ahead of schedule. Never hesitate to return to dealership for service. More

by Pmiller475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Sales and Service are top notch! I've been a customer since 1999. I highly recommend Bob Ferrando Ford!! More

by presqueislepicard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 15, 2023

Very courteous and professional people, who know how Fords work. Technicians are helpful and knowledgeable, and they take the time to explain the work to be performed before doing it. They also made sur More

by dosborn258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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