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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,463 Reviews

1,463 Reviews of Bob Ferrando Ford - Service Center

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February 19, 2023

We are very happy with Bob Ferrando Ford. The service department, in particular, always treats us fairly, honestly and promptly. Appointments are always kept on time More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
February 17, 2023

Excellent customer service and best service center, only place I deal with and would highly recommend More

by VICKI FREIWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
February 17, 2023

Excellent. Very efficient service and honest and upfront appraisals. Definition would recommend to others. Fixed my vehicle and honored the extended warranty. More

by Markj45smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

Service department treated just fine. Everyone I met there were friendly and nice to me. This was my first time there and it won't be the last. More

by Theodoreschettler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
February 13, 2023

Ferrando's Service Dept has always provided efficient, complete, and competent service on my vehicles. Their service is a major reason this is my third vehicle from Ferrando. More

by ACT148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
February 11, 2023

I have been there 3 times to get my radio sound system repaired. First was just a check of the system, then a reboot that didn’t work and then installation of a new $517 part plus labor ($ 89.95) that did More

by CPOL5775
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
February 09, 2023

I can’t believe you wash my car! The man who delivered my car, was so polite, and nice to talk to! More

by Catherinestiller
Recommend Dealer
Yes
Employees Worked With
Five stars to car delivery gentleman!
February 08, 2023

Great dealership for both sales and service. I’d recommend them to everyone at anytime! More

by rickrod21958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire parts & service department.
February 01, 2023

Service is always great, everyone is friendly. Waiting to pay is a little slow that could be improved. More

by MRAMES217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Patterson
January 31, 2023

The crew at at ferrandos are always courteous prompt and look at the details on getting my vehicles fixed More

by joemanzi2501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
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