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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,480 Reviews

1,480 Reviews of Bob Ferrando Ford - Service Center

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September 17, 2022

Service is always excellent, and Shawn Haas helped in finding me the perfect vehicle that best suited my needs! More

by rmaher41@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Haas, Doug Casane
September 13, 2022

Friendly stafff, communicated with me regarding my vehicle at all steps. Quality work in a timely manor More

by harbaugh.tim81289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
September 10, 2022

The service was excellent. The truck was taken in at the scheduled time and service was completed quickly. The staff was friendly and informative. More

by Glmcelhinny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
September 02, 2022

My Lincoln needed part ordered service came got my car service it and returned it to me...GREAT SERVICE!!! More

by EDDIESPLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

Great service. All the people there seem to like being there. They are all very nice and friendly. Always get quality work when there. More

by steelchief55@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
August 30, 2022

The Ferrando Service team is always quick, friendly and knowledgeable. Would definitely recommend them to others. More

by SUMERSET76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
August 25, 2022

I love the service I get at Bob Fernando’s. Everyone makes me feel like my car is their top priority. I couldn’t be more pleased. The manager, John, and his team have outstanding customer serv More

by srfoor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
August 24, 2022

The Lead Technician explained things in a way that was very easy to understand. They didn't try to upsell me on service that wasn't necessary. He even gave me some pointers on the Ford things that were fo More

by wagner0514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

wagner0514 responded

I had a very good first impression with the Service dept (Arlen, specifically). Thank you!

August 19, 2022

Work well with customers. Efficient excellent service explains problem areas timely with work offers assistance with your car needs More

by $Gator16 S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2022

Love BFF! Have purchased several vehicles here and would like to buy a Bronco as our next vehicle but Ford would have to come back to reality before I did. I W More

by Brian Snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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