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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,478 Reviews

1,478 Reviews of Bob Ferrando Ford - Service Center

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April 28, 2022

Most pleasant experience I've had with a dealership service department ever! They were quick, professional, and I didn't feel like they were trying to rake me over the coals or take advantage of me in More

by Terrika T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
Apr 28, 2022 -

Terrika T. responded

You guys were awesome! God bless you!

April 27, 2022

always use the service dept. at bob ferrando ford they do great work and go out of there way to help you out More

by LBDANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
April 25, 2022

They do great work, and are very helpful. Ended up doing more and helping me out. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2022

Very nice mechanic, advised me when to get brakes done, also did an oil change and tire rotation and other timely tasks. Comfortable waisting room altho cold! More

by AEDIFONZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2022

The mechanics and the employees who work at Bob Ferrando Ford go out of their way to satisfy their customers. I know this because a couple weeks ago my 2021 Ford Escape started doing things that made me afr More

by ediejackman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Curtis
April 19, 2022

Had a brake issue with a truck we bought and they got it in and replaced them promptly. More

by Khoss520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2022

Service manager and technicians were great got the vehicle done quickly and efficiently they let me know what I was gonna need for my inspection and told me I was good to go which I will Service to tr More

by rdjchiappazzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
April 15, 2022

My 2021 Eco-Sport First Oil Change went very well , Ferando Ford treats me Good! More

by PAMDAVID486
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2022

Service team is great. They were able to squeeze me in for an inspection and oil change at the last minute. I am grateful. More

by Rupert190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
April 12, 2022

Awesome place! The job done fast and right. Really happy with the work they did!!! excellent service! More

by Yee2yee2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
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