Back

Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,467 Reviews

1,467 Reviews of Bob Ferrando Ford - Service Center

Sort by
September 08, 2021

The pick up service is very helpful. The staff is very courteous and professional. The work was done in a timely manner. Could not ask for anything more. More

by josephmarchini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
September 06, 2021

Awesome Dealership with a Awesome Service Department!! Doug from the Service Department was very friendly and helpful. I have always had a positive experience here. Great Staff and Good Mechanics make all More

by russdav03@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, Laurie Garber, Doug Casane
September 03, 2021

The service department is awesome to deal with. Ferrando’s is the only dealership I use because of the service department. I’m updated on my work and it’s done as fast as possible at the time and d More

by Haleyk319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Curtis, Laurie Garber, Doug Casane
September 03, 2021

Service department that I can trustEverything was explained to me and nothing unnecessary was sold to meWhat more can I sayWhy do you keep asking for more More

by Pdj611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

As always, when I need my Fords to come in for service I can rely on John or Arlen. Thank you guys for everything you do! More

by R289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

Great job as always! Service on my vehicle was done quick and professional. Would highly recommend them to anybody. John and the rest of the staff were great,good job guys!! More

by Veets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

A really great service department. John has taken good care of me and all my cars starting with my first Lincoln 20 years ago. Whenever I've talked with Arlen, he has always been informative and helpful. More

by CD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
August 30, 2021

The service desk did awesome with getting my car in as quick as they did and Anthony did a great job on my car. highly recommend this garage More

by nw0625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Thomas , Laurie Garber, Doug Casane
August 27, 2021

The service department was very helpful, great at communicating with me. Gave me a loaner so I could keep my appointments for that day. Quick service & friendly! More

by Dawgitnan15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

We were on vacation and 700 miles from home when we started having an issue with the rear brakes. Doug was able to squeeze our vehicle in and they got the brakes and rotors replaced in a timely manner More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
...
90
...