1,467 Reviews of Bob Ferrando Ford - Service Center
The pick up service is very helpful. The staff is very courteous and professional. The work was done in a timely manner. Could not ask for anything more. courteous and professional. The work was done in a timely manner. Could not ask for anything more. More
Awesome Dealership with a Awesome Service Department!! Doug from the Service Department was very friendly and helpful. I have always had a positive experience here. Great Staff and Good Mechanics make all Doug from the Service Department was very friendly and helpful. I have always had a positive experience here. Great Staff and Good Mechanics make all the difference. A very Satisfied Customer!! More
The service department is awesome to deal with. Ferrando’s is the only dealership I use because of the service department. I’m updated on my work and it’s done as fast as possible at the time and d Ferrando’s is the only dealership I use because of the service department. I’m updated on my work and it’s done as fast as possible at the time and done right. More
Service department that I can trustEverything was explained to me and nothing unnecessary was sold to meWhat more can I sayWhy do you keep asking for more explained to me and nothing unnecessary was sold to meWhat more can I sayWhy do you keep asking for more More
As always, when I need my Fords to come in for service I can rely on John or Arlen. Thank you guys for everything you do! can rely on John or Arlen. Thank you guys for everything you do! More
Great job as always! Service on my vehicle was done quick and professional. Would highly recommend them to anybody. John and the rest of the staff were great,good job guys!! and professional. Would highly recommend them to anybody. John and the rest of the staff were great,good job guys!! More
A really great service department. John has taken good care of me and all my cars starting with my first Lincoln 20 years ago. Whenever I've talked with Arlen, he has always been informative and helpful. care of me and all my cars starting with my first Lincoln 20 years ago. Whenever I've talked with Arlen, he has always been informative and helpful. When my car needs servicing, they pick up my car and bring it back completely clean. They also leave me with a loaner in case I have to go anywhere. Laurie, who is always friendly, makes paying the bill either in person or over the phone an easy experience. More
The service desk did awesome with getting my car in as quick as they did and Anthony did a great job on my car. highly recommend this garage quick as they did and Anthony did a great job on my car. highly recommend this garage More
The service department was very helpful, great at communicating with me. Gave me a loaner so I could keep my appointments for that day. Quick service & friendly! communicating with me. Gave me a loaner so I could keep my appointments for that day. Quick service & friendly! More
We were on vacation and 700 miles from home when we started having an issue with the rear brakes. Doug was able to squeeze our vehicle in and they got the brakes and rotors replaced in a timely manner started having an issue with the rear brakes. Doug was able to squeeze our vehicle in and they got the brakes and rotors replaced in a timely manner and we were back on the road in a few hours. My wife and I greatly appreciate how they went above and beyond for us. More