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Bob Hook Chevrolet

Louisville, KY

4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

January 29, 2018

No nonsense Z71 Guy This is was truly a No nonsense sales process , I told Broderek exactly where I needed to be on price and payment and he led me to the perfect truck More

by Ted811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Broderek Huff
Feb 02, 2018 -

Bob Hook Chevrolet responded

Thank you and congratulations on your purchase! We are so very pleased that Broderek could make your buying experience easy and transparent, and we believe that's how every car buying experience should be. Congrats on the Z71 Chevrolet Silverado! Best, Bob Hook III – General Manager - bhook3@bobhook.net

January 26, 2018

Leasing experience Sam Dabney was very courteous and helpful and made a somewhat long and tedious experience pleasant. The financing bank should speed up their se More

by nora2018
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Dabney
Jan 29, 2018 -

Bob Hook Chevrolet responded

Pleasant -- that's a word we love to hear! Thank you for this review! We're humbled by your recommendation, and I’m so happy that Sam and the rest of the team were able to provide you an amazing experience. Please don't hesitate to contact us if we can help with anything in the future. Warm regards, Bob Hook III – General Manager - bhook3@bobhook.net

January 24, 2018

Working with Jason and Chris Jason let me know the deal upfront. Beat my credit unions rates and got me in and out! Thanks! Chris found me me exactly what I wanted and got me the More

by Yes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave hook also helped make the deal happen, Jason Dugger, Chris Saylor
Jan 26, 2018 -

Bob Hook Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jason and Chris were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Bob Hook III – General Manager - bhook3@bobhook.net

January 22, 2018

Great Experience I had great service from David Pryor and Cecelia Browning. Very professional and made car buying experience pleasant. Would highly recommend David, Ce More

by Suburbanmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pryor, Cecelia Browning
Jan 26, 2018 -

Bob Hook Chevrolet responded

I am happy to hear your time spent with David and Cecelia was pleasant. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Best, Bob Hook III – General Manager - bhook3@bobhook.net

January 21, 2018

it was great i give this rating the service was great we will be back for our next car thank you so much William Dabney everyone was great. More

by helenaltizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Jan 26, 2018 -

Bob Hook Chevrolet responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with William. Please let us know if we can ever help you in the future. Best, Bob Hook III – General Manager - bhook3@bobhook.net

January 21, 2018

Made all of it easy David and Jason made this very easy for me with no stress very professional nice people I would recommend anybody to them best car establishment i hav More

by Donmega216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, David Redding
Jan 26, 2018 -

Bob Hook Chevrolet responded

Thank you and congratulations on your purchase! I am so pleased that David and Jason could make your visit easy and stress-free, and we believe that's how every car buying experience should be. Don't hesitate to reach out if you have any further questions or needs. Best, Bob Hook III – General Manager - bhook3@bobhook.net

January 21, 2018

Great day at Chevy Got a friendly greeting from Derek when we walked in and he was happy to help us with our new car we bought. I loved his no nonsense approach in helpi More

by Nlocke44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Derek Carlton
Jan 26, 2018 -

Bob Hook Chevrolet responded

Thank you for writing about your visit with us, and congratulations on your new ride! Derek and Jason are assets to Bob Hook Chevrolet - Louisville, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendations. Best, Bob Hook III – General Manager - bhook3@bobhook.net

January 20, 2018

No Nonsense buying process. After 10 years in a car I had a wreck on a Friday morning. I reached out to Bob Hook Chevrolet about the fact I might want to buy a Silverado, from th More

by SenatorKull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hook III, Jason Dugger, Derek Carlton
Jan 26, 2018 -

Bob Hook Chevrolet responded

I am truly grateful to hear that our team provided you the best car buying experience ever! We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Bob Hook III – General Manager - bhook3@bobhook.net

January 19, 2018

A great experience Broderick was great....from walking in the door to providing details about the car and finalizing the deal....a very "nonsense" negotiation, test driv More

by Kyguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
Jan 26, 2018 -

Bob Hook Chevrolet responded

It is wonderful to hear that Broderick was able to provide you with a great experience! He strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Best, Bob Hook III – General Manager - bhook3@bobhook.net

January 18, 2018

Quick Friendly, Over Achieving My salesman, Mr Dabbney, was so friendly, helpful, and overachieving. He wouldn't stop thinking until he found a solution to my problem. I had great c More

by Aadil1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Jan 19, 2018 -

Bob Hook Chevrolet responded

Thank you for your wonderful feedback. At Bob Hook Chevrolet - Louisville, we always strive to meet the needs of our customers no matter the situation. We'll pass the kind words along to Mr. Dabney and we hope to see you again when it’s time to service your new car. Best, Bob Hook III – General Manager - bhook3@bobhook.net

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