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Bob Hook Chevrolet

Louisville, KY

4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

January 17, 2018

Welcoming and Friendly! Great selection, great staff, warm and welcoming place to do business. Just bought my 3rd car from from them. Bill Dabney was my salesman all three ti More

by Angela115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Jan 19, 2018 -

Bob Hook Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that Bill and the rest of the team provided a friendly and welcoming visit. We appreciate all of your kind words and thank you for returning to our dealership. Please let me know if you have any questions. Best, Bob Hook III – General Manager - bhook3@bobhook.net

January 12, 2018

Ask for Broderek We told him what we wanted, and he made it happen with no nonsense! If you need a car, but don't want to fuss and haggle, ask for Broderek. More

by HondaFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
Jan 15, 2018 -

Bob Hook Chevrolet responded

Thank you for taking the time to write this wonderful review. I'm happy to hear that our team provided an easy and hassle-free buying experience. Congratulations and always feel free to let us know if you have any questions in the future. Best, Bob Hook III – General Manager - bhook3@bobhook.net

January 11, 2018

No pressure no hassle experience. I will definitely recommend Derek and Bob Hook Chevrolet to all my friends and family. Loved the no pressure no hassle sales approach. Gave me the be More

by Pmgranzow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Carlton, Cecelia Browning
Jan 12, 2018 -

Bob Hook Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Bob Hook Chevrolet - Louisville. I will pass the kind words along to Derek and come back to see us if you need anything at all. Best, Bob Hook III – General Manager - bhook3@bobhook.net

January 11, 2018

No nonsense experience I had a great experience buying my first car at Bob Hook. I thought the price was fair, and the staff was very friendly and helpful. More

by Alexisschreck4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Jan 12, 2018 -

Bob Hook Chevrolet responded

We love hearing from customers who had a great experience at Bob Hook Chevrolet – Louisville and I am glad you are one of them! We know that buying your first car is an important decision and we are proud that you chose our dealership. Please feel free to contact me if you have any questions about your new purchase. Best, Bob Hook III – General Manager - bhook3@bobhook.net

January 08, 2018

Great service, very helpful, and "no nonsense" Bob Hook Chevrolet calls themselves the "no nonsense car dealer" and definitely lived up to that. Derek Carlton worked with us on multiple days and ca More

by theDonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Carlton, Cecelia Browning
Jan 09, 2018 -

Bob Hook Chevrolet responded

Thank you so much for visiting us and for leaving such great feedback. I am so happy Derek could match you with the right car. I will pass your kind words to him and to Cecelia as well. We hope to see you back for scheduled maintenance or anything else we can help you with! All the best, Bob Hook III – General Manager - bhook3@bobhook.net

Jan 09, 2018 -

Bob Hook Chevrolet responded

Thank you so much for visiting us and for leaving such great feedback. I am so happy Derek could match you with the right car. I will pass your kind words to him and to Cecelia as well. We hope to see you back for scheduled maintenance or anything else we can help you with! All the best, Bob Hook III – General Manager - bhook3@bobhook.net

January 08, 2018

No-Nonsense! We had a great experience with Broderek! They had exactly what we wanted and for cheaper then other dealerships. We will continue to come back (repeat More

by Melissa903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Broderek Huff
Jan 08, 2018 -

Bob Hook Chevrolet responded

We're happy to read that you found what you wanted with Broderek’s help. Please remember that we're always here to assist you with any future auto needs. Warm regards, Bob Hook III – General Manager - bhook3@bobhook.net

January 06, 2018

Great car buying experience!!! Make sure to ask for David Pryor and Cecelia Browning for a terrific experience for your next vehicle! It was fantastic and hassle free experience!!! More

by Rmulert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pryor, Cecelia Browning
Jan 08, 2018 -

Bob Hook Chevrolet responded

I am so pleased that David and Cecelia could make your visit fantastic and hassle-free. I will be sure to pass along your kind words to them and look forward to seeing you again. Warm regards, Bob Hook III – General Manager - bhook3@bobhook.net

January 05, 2018

A true no nonsense dealership. Derek Carlton was our sales person and he was great he answered all of our questions. He was very informative he made the entire process very easy. Ce More

by High Country 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Carlton, Cecelia Browning
Jan 06, 2018 -

Bob Hook Chevrolet responded

Thank you for writing about your visit with us, and congratulations on your new purchase! Derek and Cecelia are assets to Bob Hook Chevrolet - Louisville, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendations. Regards, Bob Hook III – General Manager - bhook3@bobhook.net

January 04, 2018

Complete satisfaction We went to other dealerships we were just not happy what they had to offer us,but a friend told us about Bob Hook said we would not be pressured in an More

by Pamela Corley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Jan 05, 2018 -

Bob Hook Chevrolet responded

Pamela, thanks for deciding to give Bob Hook Chevrolet – Louisville a shot. We truly appreciate you giving us a chance to earn your business. We do try to make sure that every customer is 100% satisfied and it sounds like we have done that for you! I will pass the kind words along to Bill and hope to see you again when it’s time to service your new car. Best, Bob Hook III – General Manager - bhook3@bobhook.net

December 31, 2017

Great experience I had a great buying experience at Bob Hook. Bill and the rest of the staff was friendly and extremely helpful. I love my new Silverado and I would More

by Matthew.patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Jan 03, 2018 -

Bob Hook Chevrolet responded

Thank you so much for this wonderful review, Matthew! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Bill and the rest of the team were helpful during your visit and that you love your new Silverado. If you have any questions, please don't hesitate to reach out to us again. Best regards, Bob Hook III – General Manager - bhook3@bobhook.net

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