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Bob Hook Chevrolet

Louisville, KY

4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

December 08, 2017

New Chevy Colorado Derek Carlton and Tim plus staff have been very helpful with purchasing my new truck there was no nonsense! Thank you very much Derek and Tim! More

by J-Rob32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Carlton, Tim Hagan
Dec 11, 2017 -

Bob Hook Chevrolet responded

Thank you for leaving us this great review. I am very happy to hear that Derek, Tim, and the rest of the team have been so helpful during your recent visit with us. All of us look forward to seeing you back again in the future! Take care. Warm regards, Bob Hook III – General Manager - bhook3@bobhook.net

December 07, 2017

Exactly perfect I was distraught at the thought of trading in my car and Tom got me in exactly what I wanted and needed with no pushy sales talk, and no nonsense what More

by Jgivans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Tom Metcalf
Dec 08, 2017 -

Bob Hook Chevrolet responded

Thank you for leaving us this review. We are very happy to hear that Tom could help get you set up with the exact truck you wanted. I will pass the kind words along to him. Come back to see us if you need anything at all. Best, Bob Hook III – General Manager - bhook3@bobhook.net

December 05, 2017

Did what they needed to get what I wanted. I was looking for a new Impala, and had a few things that I wouldn't compromise on. They spent a lot of time and effort to get what I wanted. Salesman More

by Pete71
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Dec 05, 2017 -

Bob Hook Chevrolet responded

I’m happy to read that you found what you wanted with the help of Bill and the team. Please remember that we're always here to assist you with any future auto needs. All the best, Bob Hook III – General Manager - bhook3@bobhook.net

December 04, 2017

Another repeated and satisfied customer! Bill Dabney has sold me my last 4 vehicles. He is "no nonsense" when it comes to giving me the best deal possible! Great experience. More

by Angela Renee Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Dec 05, 2017 -

Bob Hook Chevrolet responded

Thank you for the fabulous review, Angela! It is great to know that Bill's excellent customer service has earned your continued patronage. Please feel free to stop by if there is anything else we can do to help you. All the best, Bob Hook III – General Manager - bhook3@bobhook.net

December 01, 2017

No nonsense It was great buying experience.Broderek was very knowledgeable about the vehicle I was purchasing. It was a no nonsense transaction. Broderek was a More

by MrPorter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
Dec 05, 2017 -

Bob Hook Chevrolet responded

Thank you for taking the time to submit this amazing feedback. Broderek will be ecstatic to hear that you left Bob Hook Chevrolet – Louisville satisfied. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. All the best, Bob Hook III – General Manager - bhook3@bobhook.net

November 28, 2017

Great experience! Great experience, No non sense, Very personal sales associate. Tom Metcalf went above and beyond to make the experience enjoyable for us. we would rec More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Metcalf
Nov 29, 2017 -

Bob Hook Chevrolet responded

Thank you for writing such a great review of your experience at our dealership, Rick. We appreciate the feedback and I’m pleased that your experience with Tom was so enjoyable. We look forward to seeing you again. Best regards, Bob Hook III – General Manager - bhook3@bobhook.net

November 27, 2017

Very pleased I’m pleased with the no none sense service that was provided by Derek Carlton. He ensured that all of our needs were meet with our car selection. More

by Valencia2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Carlton
Nov 29, 2017 -

Bob Hook Chevrolet responded

Thank you for leaving us your review. I am excited to hear that you were happy with the service you received from Derek. If there is anything more that we can do, please come back and see us again. Take care! Best regards, Bob Hook III – General Manager - bhook3@bobhook.net

November 27, 2017

Best dealers ever! There was definitely no nonsense happening with my new car purchase! Thanks to all of the friendly folks at Bob Hook for helping me make my first big More

by Savasmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hook III, Derek Carlton, Bob Hook Jr., Cecelia Browning
Nov 29, 2017 -

Bob Hook Chevrolet responded

Savasmi, we try our best to stand out from other dealers in terms of sales and service excellence. It's delightful to know that our team provided you with great service. If you have any further needs, do not hesitate to come back to see us. Best regards, Bob Hook III – General Manager - bhook3@bobhook.net

November 27, 2017

Great car buying experience. I had a great experience buying my first car, everyone was very helpful and very informative, just like their slogan says it was really a no nonsense More

by Ben_smith33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Nov 29, 2017 -

Bob Hook Chevrolet responded

We love hearing from customers who had a great experience at Bob Hook Chevrolet – Louisville and I am glad you are one of them! We know that buying your first car is an important decision and we are proud that you chose our dealership. Please feel free to contact me if you have any questions about your new purchase. Best regards, Bob Hook III – General Manager - bhook3@bobhook.net

November 26, 2017

First time buyer I came in and I had a very wonderful experience I dealt with Tom Metcalf and he took care of everything for me I would definitely come again you guys More

by Peeta Fraser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Metcalf
Nov 27, 2017 -

Bob Hook Chevrolet responded

It was a pleasure to read about your first buying experience working with Tom, Peeta. Congratulations on your new purchase! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Warm regards, Bob Hook III – General Manager - bhook3@bobhook.net

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