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Bob Hook Chevrolet

Louisville, KY

4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

November 24, 2017

Pleasant Experience! I spoke with Shannon Ballinger at Bob Hook Chevrolet concerning a 2017 Chevy Impala on their lot after my car was totaled by a deer. She set me up More

by Barbara2017
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Broderek Huff, Shannon Ballinger
Nov 27, 2017 -

Bob Hook Chevrolet responded

Pleasant -- that's a word we love to hear! Thank you for this review. We're humbled by your recommendation, and I’m so happy that Shannon and the rest of the team were able to find you a vehicle to fit your needs. Please don't hesitate to contact me if we can help with anything in the future. Congrats on the new Chevy Impala! Warm regards, Bob Hook III – General Manager - bhook3@bobhook.net

November 21, 2017

Wonderful Thank you Kristan Banks. My husband and I were looking for a car for our soon to be, 16 year old son. It was a breathe of fresh air working with you More

by ccdsad2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks
Nov 21, 2017 -

Bob Hook Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. I will share your comments with Kristan and look forward to seeing you at our dealership in the future. All the best, Bob Hook III – General Manager - bhook3@bobhook.net

November 20, 2017

Mr.Dreamsindriveways created the Best experience I purchased a 2018 Chevy Cruze, I loved my experience at Bob Hook because of the professionalism and Well dressed MR.Dreamsindriveways. His Chevy know More

by Chevylove134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Broderek Huff
Nov 21, 2017 -

Bob Hook Chevrolet responded

We really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that our staff provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. All the best, Bob Hook III – General Manager - bhook3@bobhook.net

November 20, 2017

Dealer Review Very professional and understanding experience. I was very comfortable and felt very welcomed. Thanks Broderek for your amazing experience. This was t More

by swalke02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
Nov 21, 2017 -

Bob Hook Chevrolet responded

It was a pleasure to read about your first buying experience working with Broderek. Congratulations on your new purchase! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! All the best, Bob Hook III – General Manager - bhook3@bobhook.net

November 16, 2017

Great!! No nonsense!! William Dabney got me in the car i wanted at the right price. When i say no nonsense i mean it! Go see this man! More

by Danny C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Nov 17, 2017 -

Bob Hook Chevrolet responded

Hello Danny! It is great to hear about your recent service experience. I will certainly pass on your feedback to William as he will be happy to hear it! We look forward to working with you again in the future! Warm regards, Bob Hook III – General Manager - bhook3@bobhook.net

November 15, 2017

Thank you! I came to Bob Hook looking for a Transit Connect I saw online. Michael put me in the exact vehicle I was looking for at a great price. Just a great ov More

by Phil C Baumert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
Nov 17, 2017 -

Bob Hook Chevrolet responded

Thanks for writing, Phil. It is great to hear that Michael took your satisfaction seriously and made sure you got exactly what you wanted. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Bob Hook III – General Manager - bhook3@bobhook.net

November 14, 2017

Outstanding "not high pressure" experience From the moment Will met us in the lot to shaking Dugger's hand on the way out we were impresssed. I love the low pressure atmosphere. We have been More

by Craig beauregard
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Nov 17, 2017 -

Bob Hook Chevrolet responded

Thank you for taking the time to review your experience with us, Craig. I am very pleased to hear that our staff made your purchase experience pleasant. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Bob Hook III – General Manager - bhook3@bobhook.net

November 11, 2017

It was Fenomenal guys. Thank you so muchhhhh . 🤗 This place is fantastic. All clean and neat. Fabulous staffing, specially Krystan . Financial staffing also Fenomenal. I didn’t even know how did they More

by Yasermenendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Kristan Banks
Nov 13, 2017 -

Bob Hook Chevrolet responded

Thank you for your kind words! We know buying a vehicle takes time out of your day and we strive to make every experience a pleasant one. Kristan and the rest of the team are extremely happy that you left satisfied and we do appreciate your business. If you need anything else for your vehicle, please let us know. Regards, Bob Hook III – General Manager - bhook3@bobhook.net

November 07, 2017

No hassle sales and honest service I bought my son's first car here, was so happy that there was no hassle,no having to haggle. Tom Metcalf was my sales man. Outstanding, and talked to More

by Ruth Orr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Metcalf
Nov 09, 2017 -

Bob Hook Chevrolet responded

Thank you for writing about your visit with us, Ruth! I am happy to hear that Tom was able to provide you and your son with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; don't hesitate to call or stop by if you have any further automotive needs. Regards, Bob Hook III – General Manager - bhook3@bobhook.net

November 06, 2017

New Suburban Michael Sweets the perfect salesman for us and adapted to our low key approach. Most of my contact with him was by text or email. No high pressure sal More

by McDonner
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
Nov 06, 2017 -

Bob Hook Chevrolet responded

Hi McDonner! Thank you for this great review! Michael is truly an exceptional salesman and we appreciate him for giving you a great experience. Drive safely. Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

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