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Bob Hook Chevrolet

Louisville, KY

4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

October 21, 2017

Amazing no nonsense service! By far the best experience ever buying a car. Knowledgeable friendly staff !!! Amazing no nonsense sales approach. No pressure, just doing their job t More

by AROD429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Broderek Huff
Oct 23, 2017 -

Bob Hook Chevrolet responded

Thank you for stopping by to leave this wonderful review. It is great to hear that our staff took your satisfaction seriously and made sure you got exactly what you wanted. Until next time, drive safe! Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 14, 2017

PAINLESS CAR BUYING Unlike any of my previous car buying experiences, Max made this painless. No pressure. No games. Just explained the product and addressed my questio More

by samo7011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
Oct 18, 2017 -

Bob Hook Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact Max or visit us if you need anything else. Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 13, 2017

fast and easy process I've been having sprinter van troubles for years meow, constantly feeding the money pits at Dodge with little result. Finally decided to quit buying o More

by cablegypsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mitchell, Cecelia Browning
Oct 18, 2017 -

Bob Hook Chevrolet responded

Your words mean so much to us here at Bob Hook Chevrolet. Our priority is to have customers leave with a smile. We are glad Willie has been able to help you with your purchase. Drive safely. Bets regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 10, 2017

Pregnancy brain Bill has helped me throughout the years with a few different vehicles. Today I couldn't make up my mind being 8 1/2 months pregnant, Bill was patient More

by Bexhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Oct 10, 2017 -

Bob Hook Chevrolet responded

Thank you! We are glad Bill has been able to help you with your purchase. It has been a pleasure to work with you over the years. Take care and happy trails! Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 09, 2017

3rd Tahoe This is the 3rd Tahoe we've purchased at Bob Hook. It's well worth travelling the extra hour to trade with Bill Dabney and Bob Hook.. Always treated More

by MrCowman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Oct 10, 2017 -

Bob Hook Chevrolet responded

Thank you for doing business with us again. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 07, 2017

Miranda’s new sonic Derrick was great! I loved working with him and he was was strait forward and there was no nonsense! I will recommend my friends! Thanks Bob Hook Chev More

by Mirandaschevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Derek Carlton, Mike Higdon
Oct 09, 2017 -

Bob Hook Chevrolet responded

Thank you for stopping by to leave this wonderful review. Our staff prides itself on providing efficient and honest service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Derrick assisted you in such a detailed and customized manner. We appreciate your recommendation as well! Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 07, 2017

Respectful kind great and very helpful I was so thankful that this was truly a no nonsense sales experience for me I wish I would’ve came to him for all my cars... thanks so much for your h More

by Garnett,ranaee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
Oct 09, 2017 -

Bob Hook Chevrolet responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our staff was able to show you what we strive to deliver. Until next time, drive safe! Best regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 07, 2017

no nonsense, and they mean it Great transaction--the longest part was waiting for the final detail before we left for home! No pressure and no haggling. They mean no nonsense, an More

by Debbie S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
Oct 09, 2017 -

Bob Hook Chevrolet responded

Thank you for this amazing review, Debbie! We really appreciate your business. Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

September 30, 2017

Fast & friendly I had a friendly sales person Broderek Huff. He made it easy and a no nonsense sale. I would recommend and go back for my next auto More

by Cammy99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
Oct 02, 2017 -

Bob Hook Chevrolet responded

Thank you for writing this amazing! We always appreciate customer feedback, and we are pleased to hear that Broderek provided a friendly and easy purchase experience. We hope to earn the opportunity to work with you again in the future. Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

September 28, 2017

Advertises No-Nonsense Standards – and meets them! Great used car buying experience! Prices were competitive and without any surprises. First time I have ever been able to decline additional warrantie More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets, Cecelia Browning
Oct 02, 2017 -

Bob Hook Chevrolet responded

Dave, Thank you very much to take a moment of your time to let us know you had a great experience with us. Please always feel free to reach out if you need anything – be it sales or service! Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

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