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Bob Hook Chevrolet

Louisville, KY

4.9
1,533 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,533 reviews

November 01, 2017

Great experience! Our sales person was the best! He was so good to work with. Everyone was friendly and helpful. They worked hard to locate the BoltEV vehicle that I More

by Boltman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney, Shannon Ballinger
Nov 02, 2017 -

Bob Hook Chevrolet responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 29, 2017

No nonsense. I went to Bob Hook with a car and a price in mind and that's exactly what I got. Kristan Banks was friendly and accommodating. She helped me get every More

by SuperSonic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Kristan Banks
Oct 30, 2017 -

Bob Hook Chevrolet responded

Thanks for writing. It is great to hear that Kristan took your satisfaction seriously and made sure you got exactly what you wanted. Drive safely. Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 29, 2017

We found a car on Carguru that was at the dealership. after driving the car Saturday afternoon, the used car manager informed us that he had just reduced the price a few minutes before. We called Monday More

by Dodge journey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Oct 30, 2017 -

Bob Hook Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Bill was able to provide an efficient and overall positive experience. Take care! Warm regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 27, 2017

New to me impala purchase Kristan was warm, friendly and awesome! Made me feel comfortable, wasn't planning to purchase a car but,I gave in lol. So I guess that makes her a goo More

by Sdrkwarrior@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks
Oct 30, 2017 -

Bob Hook Chevrolet responded

Thank you for sharing your feedback. Kristan is a fantastic salesman and we're thankful for everything she brings to our team. If you need anything else, please don't hesitate to let us know! Best regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 25, 2017

Great experience! Probably the easiest car buying experience I've had to date. Kristan was very helpful, personable, no haggling salesperson that listened to what I ne More

by Mickey Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks
Oct 26, 2017 -

Bob Hook Chevrolet responded

Thank you so much for this excellent feedback, Mickey! I am so very pleased that Kristan could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. Until next time, drive safe. Best regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 25, 2017

Chevy Cruze Tom M. was a very helpful Bob Hook sales representative. He and Heather, the internet rep gave me a no-nonsense experience buying my new Chevy Cruze More

by MarkH.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Barton, Tom Metcalf
Oct 25, 2017 -

Bob Hook Chevrolet responded

Thank you for stopping by to leave this wonderful review, Mark. We are glad Tom and Heather have been able to help you with your purchase. Enjoy your new Cruze! Best regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 24, 2017

Totally happy I went to the dealer to have a couple of recalls performed on an Impala and was looking at new Colorado pickups while waiting. Found one with the equi More

by Richietri5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Rogers, William Dabney
Oct 25, 2017 -

Bob Hook Chevrolet responded

Thank you for your kind comments. I will be sure to let Chris and Bill know how much of an impact they made on your experience. Feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 21, 2017

Amazing no nonsense service! By far the best experience ever buying a car. Knowledgeable friendly staff !!! Amazing no nonsense sales approach. No pressure, just doing their job t More

by AROD429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Broderek Huff
Oct 23, 2017 -

Bob Hook Chevrolet responded

Thank you for stopping by to leave this wonderful review. It is great to hear that our staff took your satisfaction seriously and made sure you got exactly what you wanted. Until next time, drive safe! Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 14, 2017

PAINLESS CAR BUYING Unlike any of my previous car buying experiences, Max made this painless. No pressure. No games. Just explained the product and addressed my questio More

by samo7011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
Oct 18, 2017 -

Bob Hook Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact Max or visit us if you need anything else. Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 13, 2017

fast and easy process I've been having sprinter van troubles for years meow, constantly feeding the money pits at Dodge with little result. Finally decided to quit buying o More

by cablegypsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mitchell, Cecelia Browning
Oct 18, 2017 -

Bob Hook Chevrolet responded

Your words mean so much to us here at Bob Hook Chevrolet. Our priority is to have customers leave with a smile. We are glad Willie has been able to help you with your purchase. Drive safely. Bets regards, Bob Hook III – General Manager - bhook3@bobhook.net

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