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Bob Hook Chevrolet

Louisville, KY

4.9
1,533 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,533 reviews

October 10, 2017

Pregnancy brain Bill has helped me throughout the years with a few different vehicles. Today I couldn't make up my mind being 8 1/2 months pregnant, Bill was patient More

by Bexhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Oct 10, 2017 -

Bob Hook Chevrolet responded

Thank you! We are glad Bill has been able to help you with your purchase. It has been a pleasure to work with you over the years. Take care and happy trails! Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 09, 2017

3rd Tahoe This is the 3rd Tahoe we've purchased at Bob Hook. It's well worth travelling the extra hour to trade with Bill Dabney and Bob Hook.. Always treated More

by MrCowman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Oct 10, 2017 -

Bob Hook Chevrolet responded

Thank you for doing business with us again. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 07, 2017

Respectful kind great and very helpful I was so thankful that this was truly a no nonsense sales experience for me I wish I would’ve came to him for all my cars... thanks so much for your h More

by Garnett,ranaee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
Oct 09, 2017 -

Bob Hook Chevrolet responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our staff was able to show you what we strive to deliver. Until next time, drive safe! Best regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 07, 2017

no nonsense, and they mean it Great transaction--the longest part was waiting for the final detail before we left for home! No pressure and no haggling. They mean no nonsense, an More

by Debbie S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
Oct 09, 2017 -

Bob Hook Chevrolet responded

Thank you for this amazing review, Debbie! We really appreciate your business. Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

October 07, 2017

Miranda’s new sonic Derrick was great! I loved working with him and he was was strait forward and there was no nonsense! I will recommend my friends! Thanks Bob Hook Chev More

by Mirandaschevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Derek Carlton, Mike Higdon
Oct 09, 2017 -

Bob Hook Chevrolet responded

Thank you for stopping by to leave this wonderful review. Our staff prides itself on providing efficient and honest service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Derrick assisted you in such a detailed and customized manner. We appreciate your recommendation as well! Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

September 30, 2017

Fast & friendly I had a friendly sales person Broderek Huff. He made it easy and a no nonsense sale. I would recommend and go back for my next auto More

by Cammy99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
Oct 02, 2017 -

Bob Hook Chevrolet responded

Thank you for writing this amazing! We always appreciate customer feedback, and we are pleased to hear that Broderek provided a friendly and easy purchase experience. We hope to earn the opportunity to work with you again in the future. Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

September 28, 2017

#NoNonsenseDealership Bob Hook Chevrolet is an amazing dealership and working with Bill Dabney is a #NoNonsenseDealership opportunity and one that we greatly appreciate. I More

by pjones4375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Oct 02, 2017 -

Bob Hook Chevrolet responded

Thank you for the great feedback. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

September 28, 2017

Advertises No-Nonsense Standards – and meets them! Great used car buying experience! Prices were competitive and without any surprises. First time I have ever been able to decline additional warrantie More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets, Cecelia Browning
Oct 02, 2017 -

Bob Hook Chevrolet responded

Dave, Thank you very much to take a moment of your time to let us know you had a great experience with us. Please always feel free to reach out if you need anything – be it sales or service! Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

September 26, 2017

Mr.Huff is very enjoyable too deal with a no nonsense proces BEcause every word ive said is true. My first visit at Bob hook was like I was a part of a family everyone there was very friendly an you could tell t More

by Busdriver711
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
Sep 26, 2017 -

Bob Hook Chevrolet responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. Kind regards, Bob Hook III – General Manager - bhook3@bobhook.net

September 24, 2017

SECOND CAR FROM BOB HOOK This is the second car I have bought from Boob Hook. The first was a 2015 Malibu which I still love. I had been looking for another car (used conver More

by Triscut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Sep 25, 2017 -

Bob Hook Chevrolet responded

Thank you for doing business with us again. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Warm regards, Bob Hook III – General Manager - bhook3@bobhook.net

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