Back

Bob Hook Chevrolet

Louisville, KY

4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
Contact Dealership

4144 Bardstown Rd

Louisville, KY

40218

Directions

By Type

Showing 1,526 reviews

September 13, 2017

No nonsense, fast and efficient - excellent customer service This is my second vehicle with Bob Hook and Bill Dabney and I would NOT go anywhere else!! I will keep going back! There is absolutely no pressure - B More

by 4lavincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Sep 15, 2017 -

Bob Hook Chevrolet responded

Thank you for providing us with feedback regarding your recent visit and your second vehicle from us! Our team works hard to keep our customers coming back to Bob Hook Chevrolet and it’s great to hear of your continued business. Bill is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Take care, Bob Hook III – General Manager - bhook3@bobhook.net

September 11, 2017

New Camaro SS Broderek Huff was an excellent sales professional. Bob Hook is the best Chevrolet dealership in the business. They are definitely a no-nonsense deale More

by SteveA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Broderek Huff
Sep 12, 2017 -

Bob Hook Chevrolet responded

Steve, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Broderek is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Warm regards, Bob Hook III – General Manager - bhook3@bobhook.net

September 10, 2017

Friendly and relaxed Very pleased with this experience from beginning to the finish. Broderick was laid back, knowledgeable and avialable to answer questions. Going throug More

by Mailman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
Sep 12, 2017 -

Bob Hook Chevrolet responded

Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that Broderek could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new car>. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Warm regards, Bob Hook III – General Manager - bhook3@bobhook.net

September 04, 2017

Satisfied purchase. Friendly sales consultant (Derek Carlton), he has made it clear about the condition of the car before purchase, helpful in the whole process. no nonse More

by Mikepow
Recommend Dealer
Yes
Employees Worked With
Derek Carlton
Sep 05, 2017 -

Bob Hook Chevrolet responded

I always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Derek treated you with the respect you deserve. Congratulations on your purchase! If there is anything else that we can for you please don’t hesitate to reach out. All the best, Bob Hook III – General Manager - bhook3@bobhook.net

September 03, 2017

Pleased! With this being my first car purchase, I was very pleased with the experience. Derek was super helpful, and worked out a reasonable deal for us. Every More

by Megrose85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Derek Carlton
Sep 05, 2017 -

Bob Hook Chevrolet responded

It was a pleasure to read about your first buying experience working with Derek and Jason. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! All the best, Bob Hook III – General Manager - bhook3@bobhook.net

September 03, 2017

2015 Chevy Cruze Thank you William (Bill) Dabney and everyone at Bob Hook Chevrolet who helped with all my car buying needs and ensured a truly no nonsense car buying More

by parkerman73
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Dabney
Sep 05, 2017 -

Bob Hook Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that William was able to meet your needs. At Bob Hook Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. All the best, Bob Hook III – General Manager - bhook3@bobhook.net

September 02, 2017

Bill Dabney is the Best The best car buying experience I have ever had. The tag team of Bill and Jason is a championship combination. Bryan in service provided superior custo More

by blackford4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan in service provides superior customer service, William Dabney
Sep 05, 2017 -

Bob Hook Chevrolet responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that Bill, Jason, and Bryan helped provide you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. All the best, Bob Hook III – General Manager - bhook3@bobhook.net

August 31, 2017

Great place to buy a vehicle Everyone was extremely friendly. Enjoyed our buying experience. Derick Carlton did a supper job in explaining everything from Onstar to downloading th More

by Anna Dodson
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Carlton, Cecelia Browning
Sep 04, 2017 -

Bob Hook Chevrolet responded

Anna, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Derek and Cecelia's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Bob Hook III – General Manager - bhook3@bobhook.net

August 29, 2017

I would recommend this dealership without reservation If you want a different buying experience that gets straight to the point then you need to look up Willie. If they don't have what your looking for he More

by SOMERSET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mitchell
Aug 29, 2017 -

Bob Hook Chevrolet responded

Thank you for your kind words and the opportunity to find you the right vehicle to fit your needs. We'll congratulate Willie on a job well done!

August 28, 2017

The Broderek Huff Experience I stopped by the dealership on Saturday Aug 19th as Broderek was driving out and didn't realize what time it was. he stopped and asked me what i was l More

by Bears fan 01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Broderek Huff
Aug 29, 2017 -

Bob Hook Chevrolet responded

What an enjoyable review to read!  It is reassuring to know Broderek provided you with a hassle-free, thorough, and great shopping experience. Bob Hook’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. All the best, Bob Hook III – General Manager - bhook3@bobhook.net

...
134
...