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Bob Hook Chevrolet

Louisville, KY

4.9
1,523 Reviews

4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,523 reviews

August 12, 2017

Friendly staff and top service I showed up today looking for an affordable used car and found everyone at Bob Hook a pleasure to deal with. Derek was my rep and was a wonderful help More

by Meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Carlton, Cecelia Browning
Aug 17, 2017 -

Bob Hook Chevrolet responded

It was a pleasure to read about your car buying experience working with Derek and Cecelia. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Warm regards, Bob Hook III – General Manager - bhook3@bobhook.net

August 09, 2017

Professional & Honest Dealership The people at Bob Hook Chevrolet are an absolute pleasure to deal with. They bring value, honesty, and integrity to everything they do. I've dealt wit More

by JDowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Tim Hagan, Cecelia Browning
Aug 10, 2017 -

Bob Hook Chevrolet responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Bob Hook Chevrolet, we are determined to deliver detail-oriented, honest, and personalized customer service, and I'm happy to hear that Bill, Tim, and Cecelia have continuously been able to provide this for you. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Best, Bob Hook III – General Manager - bhook3@bobhook.net

August 09, 2017

No none dealership Bill Dabney and his crew over at Bob Hook Chevrolet showed me nothing but love. They made my car buying experience amazing. Mr.. Dabney with his cha More

by Woodieslove36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Aug 10, 2017 -

Bob Hook Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Jason was able to meet your needs. At Bob Hook Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Bob Hook III – General Manager - bhook3@bobhook.net

August 08, 2017

R WINN i purchase a 2012 grand sport corvette 2 days ago , the quality of service , dedication , and family but friendly atmosphere is outstanding ,.the vehi More

by spotdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Broderek Huff
Aug 10, 2017 -

Bob Hook Chevrolet responded

Thank you for sharing this great feedback with us. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly and comfortable customer service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Best, Bob Hook III – General Manager - bhook3@bobhook.net

August 08, 2017

SUPERIOR SERVICE--FIRST VISIT THROUGH CAR PICK-UP Patient, no pressure, responsive, efficient and no nonsense best describe my experience. All questions answered professionally, thoroughly and in a ve More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Derek Carlton
Aug 10, 2017 -

Bob Hook Chevrolet responded

Hello Jim, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Bob Hook III – General Manager - bhook3@bobhook.net

August 07, 2017

Wonderful Service I went in with my dad and they were very accommodating. No silly business, everything was straight forward. I didn't feel hounded or pressured at all More

by Marcumallison
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Aug 10, 2017 -

Bob Hook Chevrolet responded

Thank you for recognizing your experience at our store. It is great to know that we were able to provide you and your father with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best, Bob Hook III – General Manager - bhook3@bobhook.net

August 06, 2017

Great Customer Service This is the fourth car that I have purchased from Bob Hook Chevrolet. Bill Dabney is great to work with, I would recommend both the dealership and Bi More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Aug 10, 2017 -

Bob Hook Chevrolet responded

It was such a pleasure to read about your fourth car-buying experience at Bob Hook Chevrolet. Congratulations on your new car! It's delightful to know Bill provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Bob Hook III – General Manager - bhook3@bobhook.net

August 05, 2017

Friendly and curtious Treated me like family, would recommend to everyone as a dealer to shop for vehicles, Broderek and Jason where truly professional and enjoyed dealing More

by Eddieo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Broderek Huff
Aug 10, 2017 -

Bob Hook Chevrolet responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. Best, Bob Hook III – General Manager - bhook3@bobhook.net

August 01, 2017

Excellent customer service! Excellent customer service from both Derek and Jason! Jason was very informative and very patient with the car buying process, very no nonsense sales More

by jdrake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Derek Carlton
Aug 10, 2017 -

Bob Hook Chevrolet responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with patient and informative service from Derek and Jason. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Best, Bob Hook III – General Manager - bhook3@bobhook.net

July 26, 2017

Great experience! Like to thank Derek and the guys at Bob Hook Chevrolet for being professional and making my car buying experience a success!! "no-nonsense" Thank More

by MikeT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Derek Carlton
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