Bob Hook Chevrolet

Good experience Had no trouble knew what I wanted so bill was very helpful thanks for making my second time so much better. Thanks Mr Dugger for making it right on th Had no trouble knew what I wanted so bill was very helpful thanks for making my second time so much better. Thanks Mr Dugger for making it right on the first vehicle we bought from there More

Great Service, No Nonsense! Our experience with Bill Dabney and Bob Hook Chevrolet has been great. We have been a customer with Bob Hook since 2003 when we bought our 2003 Chevro Our experience with Bill Dabney and Bob Hook Chevrolet has been great. We have been a customer with Bob Hook since 2003 when we bought our 2003 Chevrolet Express 1500 LT, which we still have with 250000 miles on it, and Bob Hook is our go to dealer when it comes to purchasing our vehicles. Bill Dabney and Cecilia Browning helped us on our purchase of our 2015 Impala LT in March of 2016 as well as our current purchase of a 2007 Impala LT. I recommend everyone go to Bob Hook Chevrolet, "No Nonsense Dealer," for their next purchase of a new or used vehicle. More

Great Service, no pressure!! Have returned to this dealership for my last 3 trucks. They found the trucks I wanted and was able to give the price to purchase everytime. Have returned to this dealership for my last 3 trucks. They found the trucks I wanted and was able to give the price to purchase everytime. More

Emergency Service needed The front wipers unexpectedly went out last night while my wife was driving. With rain coming today and tomorrow I was in need of service. I had ori The front wipers unexpectedly went out last night while my wife was driving. With rain coming today and tomorrow I was in need of service. I had originally called the dealership where it was purchased and the best they said they could do was schedule it for next Wednesday. I called Bob Hook and talked to John Gahimer, Service Advisor. While he first explained that they were all booked up today, when I explained my situation, he immediately said to bring it in and at least let them take a look. When I arrived at Bob Hook, John was very friendly and professional with me. I had explained what I thought the issue was and he said to go ahead and pull it in. He showed me around the dealership so I need where coffee, restrooms, etc. were. They were able to fix the problem and have me out the door in under 1.5 hours. I could not have asked for a better experience and so appreciative of John going over and above to at least look at the vehicle. I would highly recommend Bob Hook and if you need service, John is your man!!!!! More

Best service ever! A big thank you to Willie Mitchell at Bob Hook Chevrolet for helping with our purchase of a truck! Being three hours away all paperwork was completed A big thank you to Willie Mitchell at Bob Hook Chevrolet for helping with our purchase of a truck! Being three hours away all paperwork was completed and done before we arrived at the dealership and made the experience even better! Thank you for your hard work and continued communication through this process. I would recommend this dealership to anyone looking to purchase a vehicle. Customer service was the best! We will be back for more vechicles in the future. More

smooth very good experience very good experience mike was very good to work with will deffintly return to purchase if I need another vehicle thanks again for the help very good experience mike was very good to work with will deffintly return to purchase if I need another vehicle thanks again for the help More

great service department I have had my car serviced at bob hook Chevrolet on bardstown road since I have had my car. the service department has always been very courteous and I have had my car serviced at bob hook Chevrolet on bardstown road since I have had my car. the service department has always been very courteous and very professional. tim sanders was my service advisor on my last trip in, and he showed the same high standard of service that I have received each time that I have been there. the cashier, Carla, was also so nice and helpful. I am totally spoiled. More

Needed services done on my vehicle Family has bought from Bob Hook for over 30 years, the staff goes above and beyond to ensure that you and your vehicle are taken care of. I had a proc Family has bought from Bob Hook for over 30 years, the staff goes above and beyond to ensure that you and your vehicle are taken care of. I had a procedure all question about my windo switch and John in service explained it very throughly to me and now I know how to trouble shoot it myself. I've said it once and I'll say it again. If you want a genuine Chevy experience, pleasant staff and no pressure go to Bob Hook and no where else. More