Bob Hook Chevrolet

Wonderful experience. Mike Sweets was great he kept us posted on a couple of used vans that they had coming in and he was a man of his word and stayed in constant communica Mike Sweets was great he kept us posted on a couple of used vans that they had coming in and he was a man of his word and stayed in constant communication with us via phone and/ or text. I just can't say enough about him, professional, friendly, courteous. Jason Dugger took good care of us also finishing up paperwork. More

Recall I Had a recall on my 2016 StingRay Corvette. Ryan Daring set my appointment and greeted me with warmeth and friendliness upon arrival. He got me in an I Had a recall on my 2016 StingRay Corvette. Ryan Daring set my appointment and greeted me with warmeth and friendliness upon arrival. He got me in and out within an hour. Excellent customer service! Vonda Shuff More

First time Chevy owner Broderek, Jason and Mike have offered exceptional customer service in guiding me through my purchase of a Chevy Cruze. Friendly, knowledgeable and wi Broderek, Jason and Mike have offered exceptional customer service in guiding me through my purchase of a Chevy Cruze. Friendly, knowledgeable and willing to take extra measures to educate and please their customers! More

Good experience Good experience. Nobody was pushy and sales was very easy to work. Told them what I was hoping for and the deal was done. Signing the papers and going Good experience. Nobody was pushy and sales was very easy to work. Told them what I was hoping for and the deal was done. Signing the papers and going over everything was right to point. Finished quickly and satisfied. More

Great Buying Experience! Derek made our truck buying experience go so smoothly and I really appreciate all of his help acquainting us with all the features. He is a very patie Derek made our truck buying experience go so smoothly and I really appreciate all of his help acquainting us with all the features. He is a very patient man. More

Michael Harris was awesome! Michael Harris is the BEST salesman I've ever dealt with! I have bought 3 cars from him over the past six years.. He makes the experience super easy a Michael Harris is the BEST salesman I've ever dealt with! I have bought 3 cars from him over the past six years.. He makes the experience super easy and less stressful. He has never lead me wrong and I feel like I always get the best deal with him.8 😊 Thank you for all you've done for me Michael! More

out of state (Tennessee) I never thought I would ever buy a vehicle on the internet. BUT Willie Mitchell @ Bob Hook Commercial made it easy. I told Willie what I needed in a V I never thought I would ever buy a vehicle on the internet. BUT Willie Mitchell @ Bob Hook Commercial made it easy. I told Willie what I needed in a Van, and my budget, he did great. We got a nice low mileage van, did all the paper work by phone, and email and picked up my van on Saturday. We were in and out of his office in less than 20 minutes. See you next time Willie John & Annette (nashville) More

Oil Change/Recall Work/Breaks Job I brought my car in (a 2013 Chevy Cruze) on October 24, 2016 and worked closely with Ryan Daring. He provided excellent customer service to me. On Oct I brought my car in (a 2013 Chevy Cruze) on October 24, 2016 and worked closely with Ryan Daring. He provided excellent customer service to me. On October 24, 2016 he did a thorough job of work on my car regarding the oil change/recall. I also asked for him to have the brakes checked. At that time he did not try to get me to have the breaks adjusted right away, but was very honest and forthcoming with me regarding the pulsation on my breaks. He assisted in answering all of my questions and did excellent follow-up work with me, especially the next day which was October 25, 2016 when I decided to bring in my car to have the brakes done. He called to advise that the parts would need to be ordered to have the breaks done and sincerely apologized. Also, it was very convenient to have the shuttle drop me off back home and also to have the shuttle to pick me up from work on the 26th of October. Ryan did a great job to ensure my car was completed to my satisfaction and I am truly thankful that I was able to work with Ryan who is a great associate and he was very easy to work with. More

Good Folks As the manager of a mid-size business in the Louisville I have found the people at Bob Hooks to be the kind of people anyone should enjoy doing busine As the manager of a mid-size business in the Louisville I have found the people at Bob Hooks to be the kind of people anyone should enjoy doing business with. Over the past two years they have not only become good business partners but also friends. I would recommend to anyone interested in a Chevy or good used car to stop and see these good people. I deal with the commercial group and would recommend them and have to other companies. I also want to say a word on their service department. I have found them very helpful and do a good job in keeping my fleet running. If you are in the market, stop and see Michael Sweets and all the staff at Bob Hooks. Mike Welker Ops Plus, Inc. Fleet Manager More

My experience at Bob Hook Mr. Sweets is not only a great salesman he's just a good person. Friendly ,knowledgable.and honest. He's been great to work with and I look forward Mr. Sweets is not only a great salesman he's just a good person. Friendly ,knowledgable.and honest. He's been great to work with and I look forward to a lot more transactions in the future. More