Bob Hook Chevrolet

Very helpful I was having many issues getting information about a vehicle I was wanting to buy from other dealerships. So I called Bob Hook and talked to Faith Mil I was having many issues getting information about a vehicle I was wanting to buy from other dealerships. So I called Bob Hook and talked to Faith Miller, she was so helpful and so knowledgeable about the vehicle. She walked me through the steps that I needed to take and made the car buying experience fun. I will for sure be buying another car from her. Thank you Faith! More

Flooding in Louisville I NEED TIRES!!!! I travel for work and the flooding in Louisville yesterday made me realize I had waited too long to get my tires replaced... I had a meeting that woul I travel for work and the flooding in Louisville yesterday made me realize I had waited too long to get my tires replaced... I had a meeting that would last a few hours in Louisville and decided to stop and see if Bob Hook Chevrolet could replace the tires on my car. David Redding was great, even though I drive a Dodge, they were able to run get a set of tires and get them replaced in just over an hour and my car was waiting when my meeting was over. Bob Hook goes above and beyond the call of duty even if you are not their customer!! I will definitely be back to this dealership for service when I am in Louisville. Thanks Bob Hook Chevrolet for getting me home to Tennessee, in a mess of rain safely!!! More

Great Experience! The best experience I've ever had at a dealership! They were very efficient, friendly, and knowledgeable. My buying experience with this dealership The best experience I've ever had at a dealership! They were very efficient, friendly, and knowledgeable. My buying experience with this dealership exceeded my expectations. More

Mr. Brashear is a true professional. While this was probably a pretty easy sale, Mr. Brashear did take the time to review the car I had configured and help me navigate the options package While this was probably a pretty easy sale, Mr. Brashear did take the time to review the car I had configured and help me navigate the options packages. He didn't press me for additional options or try and sell me something I didn't want or need. I was quite comfortable with him as was my wife and as a rule she is not a big fan of car salesmen....... More

I had a great experience. They didnt try and up sale anything. i told them exactly what i wanted and they led me right to it. they were quick and compassionate. I am a very big advocate of this dealersh anything. i told them exactly what i wanted and they led me right to it. they were quick and compassionate. I am a very big advocate of this dealership. More

I worked with Mr Boeck, nice man and truly honest. I believe if you're looking for a car you want somebody who knows plenty of information and will be straight up with you from jump when looking to make believe if you're looking for a car you want somebody who knows plenty of information and will be straight up with you from jump when looking to make a deal. I got all of that and some working with Peter Brock. Little did he know that I had done my research on the car already. I test drove the car and he quoted me the price of the vehicle and then said I believe the price had been reduced, which was the price I was looking for when I arrived on site (honesty). This is the guy you will want to see when looking to purchase for a vehicle! He is honest and will get you in and out with the right car for the right price for you More

I bought a HUMMER GM OEM 15834196 Grille-Grille Assembly on eBay on 03/05/2014, Item# 301113177113. They cancel my order that same day with some excuse that the item cannot be shipped because its too fragi on eBay on 03/05/2014, Item# 301113177113. They cancel my order that same day with some excuse that the item cannot be shipped because its too fragile. Although the item is still being sold by them on eBay, check Item# 301116006367. They haven't refund my money yet and I WANT MY MONEY BACK NOW. This is just outrageous. I've sent several emails to them asking about my refund with no success so far. You know it just take a second to refund a PAYPAL payment. Its my money, not their money to play with. More

Visited Bob Hook's initially to determine how the SUV market looked. Was fairly comfortable that I wanted a Traverse by the time I left. Then visited a dealer in Indiana. Was unable to get them to a pr market looked. Was fairly comfortable that I wanted a Traverse by the time I left. Then visited a dealer in Indiana. Was unable to get them to a price with which I was comfortable. Felt like they were playing games with me. Called Peter Boeck, the Bob Hook salesperson, and told him the price I was willing to pay. Within minutes, he had approval for the vehicle and options at the price I offered. Thanks, Peter & the Bob Hook Chevrolet team!! More