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Bob Hook Chevrolet

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

November 12, 2023

Everyone we dealt with was super helpful. Bill and Jason answered all of our questions and had solutions to any issues we had. More

by r.richardson262becca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
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Nov 13, 2023 -

Bob Hook Chevrolet responded

Hi r.richardson262becca, Thank you for your 5-star review. We are glad to hear Bill and Jason were able to answer all of your questions. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

November 09, 2023

Very efficient , courteous, and easy transaction Bill Dabney got the job done. Will do business with Bob Hook again. More

by tmiller9188
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
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Nov 09, 2023 -

Bob Hook Chevrolet responded

Hi tmiller9188, We appreciate your 5-star review. We are delighted to hear Bill made your purchase with us excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

November 08, 2023

Bill Dabney was such an amazing sales person and the dealership is always amazing. Thank you for all your help and getting me my new car. More

by sunnysunshine212000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
Nov 09, 2023 -

Bob Hook Chevrolet responded

Hi sunnysunshine212000, Thank you for your 5-star review. We are delighted to hear Bill was excellent throughout your visit. Thank you for choosing Bob Hook Chevy for all your vehicle needs. We are looking forward to working with you in the future. Sincerely, Bob Hook III General Manager

November 08, 2023

We worked with Max Minzenberger at Bob Hook and he was awesome! He followed up when he said he would, and the information he provided was accurate! Probably one of the easiest experiences we’ve had pur More

by colbertky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
Report | Print
Nov 09, 2023 -

Bob Hook Chevrolet responded

Hi colbertky, Thank you for your 5-star review. We are delighted to hear Max was excellent throughout your visit. We hope to see you soon. Sincerely, Bob Hook III General Manager

November 07, 2023

Friendly and very professional. Love my sales rep Bill Dabney. He walked me thru everything More

by Jomena1948
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
Nov 08, 2023 -

Bob Hook Chevrolet responded

Hi Jomena1948, Thank you for your 5-star review. We are delighted to hear Bill was excellent throughout your entire purchase. Thank you for choosing Bob Hook Chevy. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

November 05, 2023

I’m very happy with my 2023 Chevy Trailblazer purchase. There was a little bit of confusion on which RS model I wanted, but Jimmy Harris was exceptional at resolving the issue and getting me out of there w More

by Shelby Stribling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Byrd, Jimmy Harris, Cecelia Browning
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Nov 06, 2023 -

Bob Hook Chevrolet responded

Shelby, We're thrilled to hear that you're delighted with your 2023 Chevy Trailblazer purchase! We apologize for the initial confusion but are pleased that Jimmy Harris went above and beyond to resolve the issue and ensure you drove away with the perfect vehicle. Your kind words mean a lot to us, and we'll be sure to pass along your appreciation to Jimmy. Enjoy your new Trailblazer, and if you ever need assistance in the future, we're here to help. Safe travels! Sincerely, Bob Hook III General Manager

November 05, 2023

Beware of salesman James Harris and this dealership Bought a used car on 10/11 engine light 10/30. Sales manager stated that they would not help me with repairs over $1,000 worth of work now necessary More

by martinaheubank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Hook III, Jason Dugger, Jimmy Harris, Tim Hagan, Mike Higdon
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Nov 06, 2023 -

Bob Hook Chevrolet responded

Thank your for your feedback, Ms. Eubank, I'm sorry that you feel this way. I was out of town when I received your email and wanted you to get a quick response from someone in the dealership that day. I'd be happy to speak with you about your experience. I understand you purchased an older vehicle that was sold "as is" and even took it to your own mechanic you recommended you purchase the vehicle. I'm sorry that it needed a repair so early into your ownership. We have been honest and transparent throughout your entire purchase process. Sincerely, Bob Hook III General Manager

Nov 06, 2023 -

martinaheubank responded

You may always call me,my phone number is listed on my contact information.

November 03, 2023

Our salesman Max Was very knowledgeable of the suv we were looking for and he brought several down for us to look at More

by rlhrentals01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Mills , Max Minzenberger
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Nov 06, 2023 -

Bob Hook Chevrolet responded

rlhrentals01, We appreciate your kind words and are thrilled to hear that Max's knowledge and helpfulness made your SUV shopping experience a positive one. Providing a selection of options for you to explore is always our goal. If you have any more questions or need further assistance, please don't hesitate to reach out. Safe and happy driving in your new SUV! Sincerely, Bob Hook III General Manager

November 03, 2023

Bob hook is the best. Max was great. Highly recommend. This is the 13th car my family has purchased there. Will be back for #14! More

by Lindsay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hook III, David Hook, Jason Dugger, Bob Hook Jr., Max Minzenberger
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Nov 06, 2023 -

Bob Hook Chevrolet responded

Lindsay, We're delighted to hear that Max provided you with an exceptional car-buying experience at our dealership! Thank you for your continued loyalty and for trusting us with your 13th purchase. We look forward to assisting you with your 14th car in the future. Your recommendation means a lot to us, and we're here to serve your automotive needs whenever you're ready. Safe travels! Sincerely, Bob Hook III General Manager

November 02, 2023

The company I work for has bought several cars from Bob Hook. Our salesman is John Knotts and he is great. He gets us just what we are looking for and makes the process of buying a vehicle so easy. We will More

by acctpay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Knotts
Report | Print
Nov 03, 2023 -

Bob Hook Chevrolet responded

Hi acctpay, We appreciate your 5-star review. We are delighted to hear John was excellent throughout your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

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