Bob Hook Chevrolet

Very helpful with helping me select the best car for me! I appreciated the quality service. I appreciated the quality service. More

Great service, took care of me and helped me get into the car that I wanted. Really great customer service. car that I wanted. Really great customer service. More

Very friendly and willing to earn your business. Bill Danny’s is a guy to work with. Bill Danny’s is a guy to work with. More

I just purchased my second vehicle from Bill Dabney at Bob Hook Chevrolet. Bill and the staff were easy to deal with and they were especially accommodating to my disabled wife. Thank you for the exception Bob Hook Chevrolet. Bill and the staff were easy to deal with and they were especially accommodating to my disabled wife. Thank you for the exceptional service. More

My appointment for an oil change was for 8 AM. I arrived at the dealership just before 8 AM and pulled my car into line for service. It was about 10 to 15 minutes before someone came to my vehicle I arrived at the dealership just before 8 AM and pulled my car into line for service. It was about 10 to 15 minutes before someone came to my vehicle to start the process. I was taken into the waiting room at about 8:20 am. I waited with the vehicle and expected to be done by at least 930. I think that an hour and a half is more than enough time to do an oil change. My vehicle was not ready until after 11 o’clock. I was very upset because I think that three hours for an oil change is ridiculous. I also had another appointment that I had scheduled for 11 o’clock that I ended up having to cancel because I had to wait three hours for an oil change. This Cadillac is my second vehicle. I also own a Lexus. I can definitely say that I have never experienced such horrible customer service at Lexus. I am considering taking the Cadillac to another dealership because of the poor service I received for a simple oil change. I even let my sales person know about the poor service I received that day. Her name is Mitchal. She apologized, and I did expect a coupon or something to restore my customer loyalty. I got nothing. This is my first time purchasing a vehicle that is not a Lexus in about 15 years. Bob Hook Chevrolet definitely left a bad taste in my mouth. Will not recommend! More

This was an excellent car buying experience. Max is an exceptional salesperson and he made the process easy and efficient. He was very helpful to us even after the sale, and assisted us in get Max is an exceptional salesperson and he made the process easy and efficient. He was very helpful to us even after the sale, and assisted us in getting accessories and tending to details specific to our vehicle. He’s knowledgeable and easy to work with, and made the whole experience an enjoyable one for us. More

Jimmy and the team are THE BEST! Patient and professional. I won’t go anywhere else. Patient and professional. I won’t go anywhere else. More

Jimmy did a great job love my new car I would use again in the future in the future More

The car dealer to the fianancer were flexible and had a relaxed approach. They spoke honestly, and answered all of our questions to the best of their ability and gave us a great rate and price on the car. relaxed approach. They spoke honestly, and answered all of our questions to the best of their ability and gave us a great rate and price on the car. I recommend. More

Jim Harris always does a good job and takes care of me. This is my third vehicle from him. This is my third vehicle from him. More