
Bob Hook Chevrolet
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,523 reviews
Just bought a new truck yesterday and it was a good experience. Everyone was very friendly and helpful. I would buy from there again! experience. Everyone was very friendly and helpful. I would buy from there again! More
My salesman, Bill Dabney was so helpful and nice. He greeted us when we arrived. He was not pushy at all. He showed me how everything worked on the new car and made sure I was happy and comfortable He greeted us when we arrived. He was not pushy at all. He showed me how everything worked on the new car and made sure I was happy and comfortable before I left. Bob Hook was very nice and Jason Dugger was a helpful Finance Manager. I would definitely recommend the Bob Hook Dealership and my salesman, Bill Dabney to my family and friends. More
Great experience. Bill Dabney is always great to work with. Honest and knowledgeable. Finance office was easy to work with. Bill Dabney is always great to work with. Honest and knowledgeable. Finance office was easy to work with. More
Thank you Bill Dabney for your time and patience; you made my car buying experience enjoyable. I will be working with Bob Hook for future purchases. made my car buying experience enjoyable. I will be working with Bob Hook for future purchases. More
I'm from out of state and the folks at Bob Hook Chevy were super easy to deal with. I primarily communicated with Kelly and Tyler over text messages which was very convenient for me. They were very qui were super easy to deal with. I primarily communicated with Kelly and Tyler over text messages which was very convenient for me. They were very quick to respond and gave me confidence they had experience dealing with an out of state sale and the complications that go with that. I decided to fly into Louisville on a Saturday morning to pickup the car and then drive it home. Unfortunately, due to inclement weather, I was unable to arrive prior to the dealership closing for the day. Since they're normally closed on Sunday, this meant I would need to stay in town until Monday morning to pickup the car. This is where the team went ABOVE AND BEYOND. First Cecelia called me at the airport to finalize financing. Then Kelly and Greg arranged to meet me at the dealership on Sunday, their day off, to finish the deal. The paperwork was ready and just needed signatures and I was on my way home in no time. They really stepped up to turn around an unfortunate situation. Thanks to everyone at Bob Hook that helped make it happen! More