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Bob Hook Chevrolet

Louisville, KY

4.9
1,523 Reviews

4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,523 reviews

March 11, 2023

I think this is the best dealership in Louisville, everyone there was very pleasant and helpful, especially my Salesman, Bill Dabney. I will recommend him to family and friends. Excellent experience! More

by Sboykins69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Mar 13, 2023 -

Bob Hook Chevrolet responded

HI Sboykins69, Thank you for your 5-star review. We are glad to hear Bill made your experience excellent. We are looking forward to seeing you soon. Take care. Sincerely, Bob Hook III, General Manager

March 08, 2023

I have bought all the cars I have owned from Bob Hooks Chevrolet. Max M. has helped me with my last 3 car purchases from Bob Hooks on Bardstown Rd. Louisville, KY. Max is very helpful and dependable. More

by Janie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
Mar 09, 2023 -

Bob Hook Chevrolet responded

Hi Janie, Thank you for your 5-star review. We are delighted to hear Max was helpful during your last 3 car purchases with us. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

March 08, 2023

The salesmen and staff were extremely knowledgeable about their inventory, expedient in the service they provide, and very friendly. More

by Deitra.mullins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Mar 09, 2023 -

Bob Hook Chevrolet responded

Hi Deitra.mullins, We appreciate your 5-star review. We are delighted to hear our team was knowledgeable during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Bob Hook III, General Manager

March 07, 2023

I would never go back. I have never met a person who was more rude. We pulled up to the service bay because we made an online appointment. Then we were told everyone was More

by mel.head
Service Communication
Recommend Dealer
No
Employees Worked With
Keith King
Mar 14, 2023 -

Bob Hook Chevrolet responded

Mr. Head, thank you for your feedback. We have certainly experienced delays in getting vehicles completed recently, mainly due to delays in getting parts. I’m glad we gave you a transparent estimate of how long it might take, and I understand your disappointment in our timeline. We are working hard to get back to the same-day service levels that our customers have come to expect Sincerely, Bob Hook III General Manager

March 07, 2023

Max and John help me get the car I need and wanted. Thank you for all the help More

by Brackens73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Max Minzenberger, Elisha Moore
Mar 08, 2023 -

Bob Hook Chevrolet responded

Hi Brackens73, Thank you for your 5-star review. We are glad to hear Max and John helped you get the car you were looking for. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

March 04, 2023

I would definitely recommend buying a car at your dealership. Max was very knowledgeable and helpful to us when providing information about our car. He was honest with us and he wanted to make sure More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger, Cecelia Browning
Mar 06, 2023 -

Bob Hook Chevrolet responded

Hi Angela, Thank you for your 5-star review. We are delighted to hear Max was excellent in finding the vehicle best fits you. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

February 23, 2023

Max was an excellent help and did well with my overall experience at Bob Hook. More

by Tre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
Feb 24, 2023 -

Bob Hook Chevrolet responded

Hi Tre, Thank you for your 5-star review. We are delighted to hear Max made your overall experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

February 20, 2023

Bill Dabney always come thru for me. He's a friendly guy who makes your car buying so much more comfortable! More

by Moe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney
Feb 20, 2023 -

Bob Hook Chevrolet responded

Hi Moe, Thank you for your 5-star review. We are delighted to hear that Will made your car-buying experience easy. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

February 15, 2023

Always good to deal with Mr. Dabney.He is easy to deal with and he works with you. More

by jmr92153
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Dabney
Feb 15, 2023 -

Bob Hook Chevrolet responded

Hi jmr92153, Thank you for your 5-star review. We are glad to hear working with William was excellent. We hope to see you on your next visit. Have a great day. Sincerely, Bob Hook III, General Manager

February 12, 2023

Outstanding Team! Best car/truck purchase experience ever. 70 years in business for a reason More

by lococofamily4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Higdon, Cecelia Browning, Elisha Moore, Austin Cook
Feb 13, 2023 -

Bob Hook Chevrolet responded

Hi lococofamily4, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

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