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Bob Hook Chevrolet

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

March 23, 2023

Bob Hook on Bardstown Rd was so great to work with. The sales manager, salesman and finance employee made everything a breeze! I highly recommend and will be certain to purchase my next vehicle from th More

by AS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney, Tim Hagan, Willie Mitchell
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Mar 24, 2023 -

Bob Hook Chevrolet responded

Hi AS, Thank you for your 5-star review. We are glad to hear our team was excellent to work with. We are looking forward to working with you soon. Have a great day. Sincerely, Bob Hook III General Manager

March 22, 2023

My expereince was as easy as it could be! Michael did a fantastic job to making it smooth! Thank you! More

by jessica
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
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Mar 23, 2023 -

Bob Hook Chevrolet responded

Hi jessica, Thank you for your 5-star review. We are glad to hear Michael did a fantastic job. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

March 11, 2023

Bill Dabney helped me with the truck that I came looking for. He was a nice man and helpful. More

by Sbradley1818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
Mar 13, 2023 -

Bob Hook Chevrolet responded

Hi Sbradley1818, Thank you for your kind review. We are delighted to hear Bill helped you find the truck you were looking for. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

March 11, 2023

I think this is the best dealership in Louisville, everyone there was very pleasant and helpful, especially my Salesman, Bill Dabney. I will recommend him to family and friends. Excellent experience! More

by Sboykins69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Report | Print
Mar 13, 2023 -

Bob Hook Chevrolet responded

HI Sboykins69, Thank you for your 5-star review. We are glad to hear Bill made your experience excellent. We are looking forward to seeing you soon. Take care. Sincerely, Bob Hook III, General Manager

March 08, 2023

The salesmen and staff were extremely knowledgeable about their inventory, expedient in the service they provide, and very friendly. More

by Deitra.mullins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Report | Print
Mar 09, 2023 -

Bob Hook Chevrolet responded

Hi Deitra.mullins, We appreciate your 5-star review. We are delighted to hear our team was knowledgeable during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Bob Hook III, General Manager

March 08, 2023

I have bought all the cars I have owned from Bob Hooks Chevrolet. Max M. has helped me with my last 3 car purchases from Bob Hooks on Bardstown Rd. Louisville, KY. Max is very helpful and dependable. More

by Janie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
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Mar 09, 2023 -

Bob Hook Chevrolet responded

Hi Janie, Thank you for your 5-star review. We are delighted to hear Max was helpful during your last 3 car purchases with us. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

March 07, 2023

Max and John help me get the car I need and wanted. Thank you for all the help More

by Brackens73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Max Minzenberger, Elisha Moore
Report | Print
Mar 08, 2023 -

Bob Hook Chevrolet responded

Hi Brackens73, Thank you for your 5-star review. We are glad to hear Max and John helped you get the car you were looking for. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

March 07, 2023

I would never go back. I have never met a person who was more rude. We pulled up to the service bay because we made an online appointment. Then we were told everyone was More

by mel.head
Service Communication
Recommend Dealer
No
Employees Worked With
Keith King
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Mar 14, 2023 -

Bob Hook Chevrolet responded

Mr. Head, thank you for your feedback. We have certainly experienced delays in getting vehicles completed recently, mainly due to delays in getting parts. I’m glad we gave you a transparent estimate of how long it might take, and I understand your disappointment in our timeline. We are working hard to get back to the same-day service levels that our customers have come to expect Sincerely, Bob Hook III General Manager

March 04, 2023

I would definitely recommend buying a car at your dealership. Max was very knowledgeable and helpful to us when providing information about our car. He was honest with us and he wanted to make sure More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger, Cecelia Browning
Report | Print
Mar 06, 2023 -

Bob Hook Chevrolet responded

Hi Angela, Thank you for your 5-star review. We are delighted to hear Max was excellent in finding the vehicle best fits you. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

February 23, 2023

Max was an excellent help and did well with my overall experience at Bob Hook. More

by Tre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
Report | Print
Feb 24, 2023 -

Bob Hook Chevrolet responded

Hi Tre, Thank you for your 5-star review. We are delighted to hear Max made your overall experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

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