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Bob Hook Chevrolet

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

January 19, 2023

Great service from Bill with purchasing my Chevy Bolt EV. Great attention to detail. Much appreciated! More

by stuartungar
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
Jan 20, 2023 -

Bob Hook Chevrolet responded

Hi stuartungar, We appreciate your 5-star review. We are glad to hear Bill was excellent during your buying experience. Enjoy your new Chevy Bolt EV. We hope to see you on your next visit. Take care. Sincerely, Bob Hook III, General Manager

January 19, 2023

Super friendly and made the experience quick and easy. Jessica was awesome and extremely helpful with questions I had. More

by Claykelly1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Mike Higdon, Jessica Smith
Report | Print
Jan 20, 2023 -

Bob Hook Chevrolet responded

Hi Claykelly1994, Thank you for your 5-star review. We are glad to hear Jessica made your buying experience excellent. We are looking forward to seeing you soon. Take care. Sincerely, Bob Hook III, General Manager

January 18, 2023

Had a fantastic experience at Bob Hook Chevrolet! They were beyond helpful and considerate during the purchase of my 2023 Chevrolet Traverse Premier. The accommodating nature of their dealership thro More

by dgsapper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Hagan, Cecelia Browning, Elisha Moore, Jessica Smith
Report | Print
Jan 19, 2023 -

Bob Hook Chevrolet responded

Hi dgsapper, Thank you for your 5-star review. We are delighted to hear Jessica was excellent during your purchase. We hope you enjoy your new 2023 Chevrolet Traverse Premier. We are looking forward to seeing you at your next purchase. Take care. Sincerely, Bob Hook III, General Manager

January 17, 2023

Best commercial truck buying experience ever! Rachel Calvert found exactly what we were looking for and she made the process quick and easy. Highly recommend Bob Hook Chevrolet for you vehicle ne More

by loriterrell67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Calvert
Report | Print
Jan 18, 2023 -

Bob Hook Chevrolet responded

Hi loriterrell67, Thank you for your 5-star review. We are delighted to hear working with Rachel made your buying process quick and easy. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

January 14, 2023

wonderful experience and William Dabney was great. He helped me choose My new car. He was kind and patient and accommodating. I would recommend Bob Hook. More

by Satisfied customer .
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney, Tim Hagan, Cecelia Browning
Report | Print
Jan 16, 2023 -

Bob Hook Chevrolet responded

Hi Satisfied customer, Thank you for your 5-star review. We are glad to hear William was excellent with finding your new car for you. We are looking forward to seeing you soon. have a great day. Sincerely, Bob Hook III, General Manager

January 10, 2023

the employees do what they say they will do at a fair price they give. More

by Evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith King
Report | Print
Jan 11, 2023 -

Bob Hook Chevrolet responded

Hi Evan, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

January 10, 2023

Jessica Smith did a great job with our recent Tahoe purchase at Bob Hook. She was patient, answered all our questions and was always professional. Overall a very smooth transaction. Thanks. More

by sebarker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Smith
Report | Print
Jan 10, 2023 -

Bob Hook Chevrolet responded

Hi sebarker, We appreciate your 5-star review. We are glad to hear Jessica was excellent during your purchase. We hope you enjoy your new Tahoe. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

January 07, 2023

Great experience buying my first electric car! They were incredibly helpful and made it all very simple and quick for me. Bill Dabney was wonderful to deal with. Highly recommend. Thank you Bill a More

by Nickschmierer92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Report | Print
Jan 09, 2023 -

Bob Hook Chevrolet responded

Hi Nickschmierer92, Thank you for your 5-star review. Congratulations on your new electric car. We are delighted to hear Bill and the rest of the team was excellent during your purchase. We hope to see you soon. Take care. Sincerely, Bob Hook III, General Manager

January 02, 2023

A very pleasant time finding and buying my Chevy Equinox. Felix, and the other employees did a great job making us comfortable and made it an enjoyable experience. Very pleased. More

by coreykitt86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly, Felix Garcia
Report | Print
Jan 03, 2023 -

Bob Hook Chevrolet responded

Hi coreykitt86, We appreciate you taking the time to write to us. We are delighted to hear Felix was excellent in finding and the purchase of Chevy Equinox. We are looking forward to seeing you on your next visit. Take care. Sincerely, Bob Hook III General Manager

December 30, 2022

Bill was phenomenal! So easy to deal with over the phone and in person. Great salesman and the only dealership that never made me mad! :) More

by oliviadanielle1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Report | Print
Jan 03, 2023 -

Bob Hook Chevrolet responded

Hi oliviadanielle1995, We appreciate your 5-star review. We are glad to hear Bill was excellent during your buying process. Thank you for choosing Bob Hook Chevy. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

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