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Bob Hook Chevrolet

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

December 30, 2022

Worked with Jessica Smith at Bob Hook to sell my vehicle. She was very professional, courteous, and provided a 5 star experience. Highly recommend working with her and the team at BH. Thanks! More

by dbramlett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Byrd, Mike Higdon, Jessica Smith
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Jan 03, 2023 -

Bob Hook Chevrolet responded

Hi dbramlett, Thank you for your 5-star review. We are delighted to hear Jessica was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

December 30, 2022

I was Visting From Alabama. Had trouble with Brakes on 2021 Silverado, called dealership for help. John and the service dept went out of there way to get me back on road. had to More

by seales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gahimer, Phil Friedel
Report | Print
Dec 30, 2022 -

Bob Hook Chevrolet responded

Hi seales, Thank you for your 5-star review. We are glad to hear John was excellent at getting your truck repaired. We hope to see you on your next visit. Take care. Sincerely, Bob Hook III General Manager

December 28, 2022

We were very pleased with our experience. Michael Sweets was very informative and responsive. We will be sure to keep Michael and Bob Hook close by for future purchases. More

by Luke M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
Report | Print
Dec 29, 2022 -

Bob Hook Chevrolet responded

Hi Luke M. We appreciate your 5-star review. We are delighted to hear Michael was excellent during your buying experience. Thank you for choosing Bob Hook Chevrolet for all your vehicle needs. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

December 26, 2022

Bill Daney and Jason Duggar are the BEST! The were patient and they took care of us. They understood what we wanted and they worked with us. They made us feel like family. Thank you guys More

by Kesher2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Report | Print
Dec 27, 2022 -

Bob Hook Chevrolet responded

Hi Kesher2, Thank you for your 5-star review. We are delighted to hear Bill and Jason took excellent care of you and found you the right vehicle best for you. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

December 24, 2022

Jessica and staff that assisted were great. Will recommend others to shop here for vehicles and a warm experience in car shopping. More

by actone24
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris, Jessica Smith
Report | Print
Dec 27, 2022 -

Bob Hook Chevrolet responded

Hi actone24, We appreciate your 5-star review. We are glad to hear Jessica and the rest of the team was excellent in helping you find the right vehicle for you. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

December 22, 2022

Entire staff was friendly and helpful. Made it a very pleasant experience. Would highly recommend this dealership to my family and friends. More

by Mmattingly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sweets, Willie Mitchell, Rachel Calvert
Report | Print
Dec 23, 2022 -

Bob Hook Chevrolet responded

Hi Mmattingly, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Bob Hook III General Manager

December 21, 2022

My salesman Max did a fantastic job of answering all of my questions without applying high pressure. More

by Phil W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
Report | Print
Dec 22, 2022 -

Bob Hook Chevrolet responded

Hi Phil W, Thank you for your kind review and a 4-star rating. We are glad to hear Max did an excellent job during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Bob Hook III General Manager

December 19, 2022

It was a great experience Roger Hoon and Bill Dabney were very professional, helpful and knowledgeable. Will be back! More

by Russell Davis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Hook, Roger Hoon, William Dabney
Report | Print
Dec 20, 2022 -

Bob Hook Chevrolet responded

Hi Russell Davis, Thank you for your 5-star review. We are delighted to hear Roger and Bill made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

December 18, 2022

Very helpful with everything, walked me thru the process and did everything they could to help me get a new vehicle More

by Whelton75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Report | Print
Dec 19, 2022 -

Bob Hook Chevrolet responded

Hi Whelton75, We appreciate your kind review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Take care. Sincerely, Bob Hook III General Manager

December 17, 2022

Great dealership and great people, Roger Hoon and bill Dabney fantastic experience will be back More

by Russell Davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Roger Hoon, William Dabney
Report | Print
Dec 19, 2022 -

Bob Hook Chevrolet responded

Hi Russell Davis, Thank you for your 5-star review. We are glad to hear Roger, Bill made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

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