
Bob Hook Chevrolet
Louisville, KY
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Rachel Calvert at Bob Hook provided us with excellent service! We told her exactly what we were looking for and she was able to make it happen and in record time! We assumed the whole process would take service! We told her exactly what we were looking for and she was able to make it happen and in record time! We assumed the whole process would take a long time, but she proved us wrong! We greatly valued her communication, knowledge and professionalism. We will continue to purchase personal as well as company vehicles from Rachel! More
Always a pleasure dealing with the people at Bob Hook. Friendly, helpful, and not pushy. Will continue to shop here in the future Friendly, helpful, and not pushy. Will continue to shop here in the future More
Purchase of the vehicle went okay, although the sales department told me they “don’t do ‘tires” when I inquired about the front tires on the vehicle I was purchasing. How can this be truth?? They were department told me they “don’t do ‘tires” when I inquired about the front tires on the vehicle I was purchasing. How can this be truth?? They were to also order a part and let me know when it comes in so I can pick it up. I checked twice, both times I went to the dealership. Both times the sales department said it was on order, which I come to find it was never ordered. Sales department told me to bring my Tahoe to the body shop for them to repair. I decided to repair myself. Dealerships have long had a reputation for distrust and shady practices. Unfortunately, I have to blame myself for putting my trust in this one. More
Great service! Max is a super salesman. Never liked buying a car but Max and Bob Hook Chevrolet was very trustworthy! Max is a super salesman. Never liked buying a car but Max and Bob Hook Chevrolet was very trustworthy! More
The Bob Chevrolet dealership is a top ranked company at my experience with purchasing a truck was outstanding and this is my second truck from Bob thank you my experience with purchasing a truck was outstanding and this is my second truck from Bob thank you More
Bill did an awesome job getting me in my new truck. Stayed after hours and did everything he could to get me out as soon as possible and was very professional and friendly. Stayed after hours and did everything he could to get me out as soon as possible and was very professional and friendly. More
We bought a truck from Bob Hook Chevrolet. John Knotts was informative regarding the truck, its history and possible finance options. Both he and Willie Mitchell, were upfront and transparent John Knotts was informative regarding the truck, its history and possible finance options. Both he and Willie Mitchell, were upfront and transparent during the pre-purchase negotiation. Once settled on price and best lending option, John made the financial paperwork process seem effortless, even as we are in a different state and used our own lending institution. There was great communication. When we were ready to pick up the truck, it was sitting out front, clean, paper plated and ready to go after some official signatures. We felt at ease as the atmosphere was professional yet cordial and seasoned with humor. We would recommend BHC and know that when its time to shop for additional vehicles, we will call John! More