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Bob Hook Chevrolet

Louisville, KY

4.9
1,523 Reviews

4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,523 reviews

September 08, 2022

Salesman Don Mills did an excellant job explaining the features of the Traverse kept us informed on when it was ordered and being delivered. Could not ask for a better experience. Thank you Bob Hook! More

by mmplake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Don Mills
Sep 09, 2022 -

Bob Hook Chevrolet responded

Hi mmplake, Thank you for your 5-star review. Congratulations on your new Traverse. We are glad to hear Don made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

September 07, 2022

My husband and I have been customers to this dealership for over 17 years. I have just purchased my 3rd vehicle through salesman, Bill Dabney. It is always a pleasure doing business with Bill through the y More

by Mary M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Sep 08, 2022 -

Bob Hook Chevrolet responded

Hi Mary M, Thank you for your 5-star review. We are glad to hear Bill made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

September 05, 2022

I have a 2016 Chevy Equinox and a Zurich Service Warranty that I bought from Bob Hook Dealership in 2019, mileage is 47485. The vehicle developed a leak from the sun roof when it rains. Water will pool under More

by Michael Founder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith King
Sep 13, 2022 -

Bob Hook Chevrolet responded

Hi Michael. Thank you for your feedback. We are glad to get you a courtesy car so we could take another look at your car and get this resolved for you. We appreciate your patience. Sincerely, Bob Hook III, General Manager

September 02, 2022

Max was very helpful in securing my car! !! Very informative and motivated to work for me. Bob Hook is the way to go!!! More

by Charlie.lindsey3
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
Sep 02, 2022 -

Bob Hook Chevrolet responded

Hi Charlie.lindsey3, Thank you for your 5-star review. We are glad to hear Max was excellent in finding the right vehicle for you. Thank you for choosing Bob Hook Chevrolet. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Bob Hook III, General Manager

August 29, 2022

Buying has always been hassle free. Bill Dabney has always been a pleasure to work with. More

by Justin.leanhart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Aug 30, 2022 -

Bob Hook Chevrolet responded

Hi Justin.leanhart, Thank you for your 5-star review. We are delighted to hear Bill was excellent during your buying experience. We are looking forward to seeing you on your visit. Have a great day. Sincerely, Bob Hook III, General Manager

August 26, 2022

Very comfortable dealership, Max was helpful and not pushy at all!!! Easy process, no hassle! More

by Mikesheahan03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
Aug 26, 2022 -

Bob Hook Chevrolet responded

Hi Mikesheahan03, We appreciate your 5-star review. We are glad to hear Max was excellent during your car buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

August 25, 2022

Sales person was nice, easy to work with and knowledgeable about inventory. Would shop there in future. More

by denisemccollum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Aug 26, 2022 -

Bob Hook Chevrolet responded

Hi denisemccollum, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

August 24, 2022

Dealer was very professional and did a great job of handling business quickly. Will return in the future More

by Leland.burwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Aug 24, 2022 -

Bob Hook Chevrolet responded

Hi Leland.burwell, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you on your visit. Have a great day. Sincerely, Bob Hook III, General Manager

August 10, 2022

Bill is always taking care of me and got me a nice car. Thank you More

by nettiebug73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Aug 10, 2022 -

Bob Hook Chevrolet responded

Hi nettiebug73, Thank you for your 5-star review. We are glad to hear Bill made your experience excellent during your visit. We hope to see you soon. Have a great day. Sincerely,   Bob Hook III General Manager

July 28, 2022

Very thorough and great customer service! Bill and Jason great to work with! Easy process! More

by bjackson5776
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Jul 28, 2022 -

Bob Hook Chevrolet responded

Hi bjackson5776, Thank you for your 5-star review. We are delighted Bill and Jason made your experience excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

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