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Bob Hook Chevrolet

Louisville, KY

4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

August 24, 2022

Dealer was very professional and did a great job of handling business quickly. Will return in the future More

by Leland.burwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Aug 24, 2022 -

Bob Hook Chevrolet responded

Hi Leland.burwell, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you on your visit. Have a great day. Sincerely, Bob Hook III, General Manager

August 10, 2022

Bill is always taking care of me and got me a nice car. Thank you More

by nettiebug73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Aug 10, 2022 -

Bob Hook Chevrolet responded

Hi nettiebug73, Thank you for your 5-star review. We are glad to hear Bill made your experience excellent during your visit. We hope to see you soon. Have a great day. Sincerely,   Bob Hook III General Manager

July 28, 2022

Bob Hook Chevrolet is a great place to buy a car or truck. This was the second vehicle we bought from them. Max, who sold us both vehicles was awesome and made everything very easy. I would definitely More

by Shane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Max Minzenberger
Jul 29, 2022 -

Bob Hook Chevrolet responded

Hi Shane, Thank you for your 5-star review. We are glad to hear that Max made your buying experience excellent. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

July 28, 2022

Very thorough and great customer service! Bill and Jason great to work with! Easy process! More

by bjackson5776
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Jul 28, 2022 -

Bob Hook Chevrolet responded

Hi bjackson5776, Thank you for your 5-star review. We are delighted Bill and Jason made your experience excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

July 25, 2022

I purchased my car online and had it shipped to me six hours away. The team that helped me Mrs. Elisha, Mr.Byrd and Mr.Jason made my buying experience probably the best that I’ve ever experienced. Their e More

by FLBrooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Kelly Byrd, Elisha Moore
Jul 26, 2022 -

Bob Hook Chevrolet responded

Hi FLBrooks, Thank you for your 5-star review. We are delighted to hear that Elisha, Byrd, and Jason made your buying experience excellent with us. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

July 24, 2022

I've purchased multiple vehicles from Bob Hook Chevrolet. Recently, I took my Silverado truck in for routine service including new tires and new brakes. My service advisor, John Gahimer, was terrific. He More

by marktusseymd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hook, Jason Dugger, Jimmy Harris, Tim Hagan, Bob Hook Jr., John Gahimer
Jul 25, 2022 -

Bob Hook Chevrolet responded

Hi marktusseymd, Thank you for your 5-star review. We are delighted to hear that John was great during your service appointment. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

July 24, 2022

I’m a repeat customer for Bill Dabney! If you’re looking for a no-nonsense deal, see Bill! This is the second car that I’ve bought from him. Both times he made the process smooth, and he h More

by Inclination06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Jul 25, 2022 -

Bob Hook Chevrolet responded

Hi Inclination06, Thank you for your 5-star review. We are glad to hear that Bill was excellent during your visit. We hope to see you soon for your next visit. Have a great day. Sincerely, Bob Hook III, General Manager

July 20, 2022

professional, courteous, efficient, punctual, Could not ask for better service. If you're looking for a new or used vehicle, dont waste your time elsewhere. More

by timplavey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
Jul 20, 2022 -

Bob Hook Chevrolet responded

Hi timplavey, Thank you for your 5-star review. We are glad to hear that our team were professional and courteous during your shopping experience with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

Jul 20, 2022 -

timplavey responded

The 5 star review was requested by sales staff prior to leaving. Within 50 miles of departure, I realized that no fluids were checked and all fluids required. This is unacceptable at all levels!! Shame on you Bob Hook!!!

Jul 26, 2022 -

Bob Hook Chevrolet responded

Mr. Lavey, We look forward to looking at your concerns on the truck so we can get them corrected. Thank you for your feedback and we absolutely stand by the products that we sell and taking care of the customer. Sincerely, Bob Hook III, General Manager

Jul 26, 2022 -

timplavey responded

Bob Hook responded professionally and proficiently to an unforeseen problem...Thank Goodness car dealerships like Bob Hook still maintain good business ethics and appreciate the value of return business

July 16, 2022

I enjoy myself visit with Bob hook service. I would recommend it to anyone. The time was what I expected More

by wkjack49@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Gonzalez
Jul 18, 2022 -

Bob Hook Chevrolet responded

Hi wkjack49@icloud.com Thank you for your 5-star review. We are delighted to hear that our team made your experience great with us. We hope to see you soon. Take care. -Bob Hook III, General Manager

July 14, 2022

Jake was very nice and help me a lot. The whole experience was easy and greay More

by Vicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Jake Bishop
Jul 15, 2022 -

Bob Hook Chevrolet responded

Hi Vicki, Thank you for 5 star review. We are glad to hear that Jake made your experience great with us. We look forward to seeing you soon. Take care! -Bob Hook III, General Manager

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