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Bob Hook Chevrolet

Louisville, KY

4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

July 11, 2022

Max was great, easily scheduled a test drive and seamless price/trade in negotiation. Was able to come back and get the Tahoe detailed later since we made the deal at the end of the business day! Overall ple More

by Jair.Matis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger, Cecelia Browning
Jul 11, 2022 -

Jair.Matis responded

Max was great, easily scheduled a test drive and seamless price/trade in negotiation. Was able to come back and get the Tahoe detailed later since we made the deal at the end of the business day! Overall pleased with purchase!

Jul 12, 2022 -

Bob Hook Chevrolet responded

Hi, Jair.Matis! Thank you for the stellar rating. We're delighted to hear that working with Max elevated your experience with us. Congratulations on your new Tahoe, and we hope you enjoy the ride! - Bob Hook III, General Manager

July 10, 2022

Had an excellent experience at Bob Hook; o high pressure sales tactics; just straightforward honest people doing their best to help me find what I was looking for. Thank you Bob Hook Team!!! More

by charles.moreland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Jul 11, 2022 -

Bob Hook Chevrolet responded

Hi, charles.moreland! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Bob Hook III, General Manager

July 09, 2022

Max was great to work with when purchasing our new to us Chevy Colorado. The process was made super simple and their team was extremely responsive to our needs. Thanks for the great experience Max!! More

by CKSpurlock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max, Jason Dugger
Jul 11, 2022 -

Bob Hook Chevrolet responded

Hi, CKSpurlock! Thank you for the stellar rating. We're hoping to hear that working with Max led to such a positive experience. We look forward to your next visit. Have a wonderful day! - Bob Hook III, General Manager

July 08, 2022

I purchased a Step Van from Michael Sweets He was very open and honest and made the deal very easy and An enjoyable experience. I will be a return customer. Thank you More

by Robertl103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
Jul 11, 2022 -

Bob Hook Chevrolet responded

Hi, Robertl103! Thank you for the 5-star review. We're delighted to hear that working with Michael earned us your loyalty and trust. We hope to work with you again soon. Have a great day! - Bob Hook III, General Manager

Jul 11, 2022 -

Robertl103 responded

Thank you we will definitely be doing business in the future !! Rob

June 29, 2022

Bill Dabney is a pleasure to work with. He made purchasing a vehicle very easy. More

by lynnestein1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Jun 29, 2022 -

Bob Hook Chevrolet responded

Hi, lynnestein1954! Thank you for the stellar review. We're delighted to hear that working with Bill elevated your experience with us. We look forward to your next visit. Safe travels! - Bob Hook III, General Manager

June 28, 2022

Bill gave me quick and efficient service! I got top dollar for my trade and the process was smooth. I love my new Tahoe Premier! More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Jun 28, 2022 -

Bob Hook Chevrolet responded

Hi, Amy! Thank you for the 5-star rating. We're delighted to hear that working with Bill elevated your experience with us. Congratulations on your new Tahoe Premier, and we hope you enjoy the ride! - Bob Hook III, General Manager

June 19, 2022

We will always come back, everyone was so kind and helpful Very happy customers, thank you Jim & Teresa Roeder More

by teresaroeder2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Byrd, Jimmy Harris, Cecelia Browning
Jun 20, 2022 -

Bob Hook Chevrolet responded

Hi Jim & Theresa, thank you for the positive review. We're glad to hear that you were so happy with your car buying experience, and we look forward to working with you again soon! - Bob Hook III, General Manager

June 18, 2022

We attempted to purchase a 2011 F450 on June 17,2022. We communicated for over a week with phone calls and text messages to confirm that this was the truck wanted, one question we asked our salesman Duan More

by Senggang2484
Recommend Dealer
No
Employees Worked With
Duane Rust
Jun 29, 2022 -

Bob Hook Chevrolet responded

Senggang2484, we apologize that we could not come to terms on the purchase of this truck, especially since you travelled so far to see it. In hindsight, we should’ve had a clearer understanding of your needs and known more about you specific financing situation. The process should’ve been slowed down and verified before your visit. - Bob Hook III, General Manager

June 17, 2022

Very nice and welcoming atmosphere. My sales associate was amazing. Would buy again from them. More

by Tweety
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Jun 20, 2022 -

Bob Hook Chevrolet responded

Hi Tweety, thank you for your 5 star review. We're so glad to hear that our team made you feel welcome and we look forward to working with you again in the future!- Bob Hook III, General Manager

June 14, 2022

Great service very honest. Do not make you sit around and wait. Sales person is great More

by Jimgratton1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Duane Rust
Jun 15, 2022 -

Bob Hook Chevrolet responded

Hi, Jimgratton1! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Bob Hook III, General Manager

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