Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Hook Chevrolet
Louisville, KY
1,413 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
For new, pre-owned and commercial vehicles, service, parts, and collision repair...
Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,413 reviews
June 16, 2021
Very friendly, great customer service all around reasonably priced, great experience we will definitely recommend Bob Hook Chevrolet to other people wanting to buy a car a good car reasonably priced, great experience we will definitely recommend Bob Hook Chevrolet to other people wanting to buy a car a good car More
by Precious3161
Helpful June 15, 2021
I worked with Bill Dabney. He is so much fun! I enjoyed my experience today at Bob Hook. Thank you for the help!! Love my Impala! my experience today at Bob Hook. Thank you for the help!! Love my Impala! More
by Sturgill502
June 15, 2021
I highly recommend John Knotts with the Commercial Truck Sales. Made our deal on a used work truck very smooth. Took care of everything we asked for on the truck. Sales. Made our deal on a used work truck very smooth. Took care of everything we asked for on the truck. More
by connie
Employees Worked With
June 15, 2021
Ms Banks provided excellent customer service. She was friendly and very informative. She made everything simple and was able to answered all my questions. I'll definitely recommend Bob Hook to my frien friendly and very informative. She made everything simple and was able to answered all my questions. I'll definitely recommend Bob Hook to my friends and family. More
by Sbrockman08
Employees Worked With
Kristan Banks
June 12, 2021
Colleen was great. Told her we weren't planning on buying and she went above and beyond to help us out. Definitely will have us coming back to see her again. and she went above and beyond to help us out. Definitely will have us coming back to see her again. More
by DuuudeIJust
Employees Worked With
Colleen VanHouten
June 12, 2021
Second dealing with Bob Hook Chevrolet; both times were excellent experiences. My opion is that their vehicles are well priced and they make reasonable offers on trade in vehicles. Collean has worked wit excellent experiences. My opion is that their vehicles are well priced and they make reasonable offers on trade in vehicles. Collean has worked with me and my family both visits and you will not be disappointed with her professionalism and hard work to help you get the best deal. At the end of the day, both parties must feel good about the transaction. More
by r0lund01
June 11, 2021
I’ve been looking for a larger vehicle for a long time. Always have wanted third row and captain seats for those large car seats. Bob Hook and my awesome husband, Greg Coleman, helped me find this awesome Always have wanted third row and captain seats for those large car seats. Bob Hook and my awesome husband, Greg Coleman, helped me find this awesome 2019 Chevy Traverse! I fell in love with the color, space, and the up to date features that come with it. Apple car play is awesome! For anyone who has been hesitant to buy a new car, I HIGHLY recommend Bob Hook. Amazing customer service! Thank you again to Jason, Mike, and Greg! More
by Rachel Coleman
June 10, 2021
The guys at bob hook were friendly and made the car buying experience easy. We came in knowing what we wanted and they were able to make it happen! buying experience easy. We came in knowing what we wanted and they were able to make it happen! More
by meganhardin430
Employees Worked With
June 09, 2021
Matt has sold 4 cars to my family in the last two years! He always does whatever he can to make sure we absolutely love our purchase. We’ll never shop for another vehicle anywhere else! He always does whatever he can to make sure we absolutely love our purchase. We’ll never shop for another vehicle anywhere else! More
by Upchurchmikayla
Employees Worked With
Matt Cooper
June 09, 2021
Matt was helpful and he work with me and the credit union to get the right stuff to then in a timely matter.I will refer him to my coworkers and family union to get the right stuff to then in a timely matter.I will refer him to my coworkers and family More
by Debbiep22
Employees Worked With
Matt Cooper
