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Bob Hook Chevrolet

Louisville, KY

4.9
1,413 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,413 reviews

June 09, 2021

The staff was very good at explaining everything to me, and were very friendly and efficient, making the buying process very quick and easy for me. More

by Bchitwood99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristan Banks
Jun 09, 2021 -

Bob Hook Chevrolet responded

We're glad to hear about your great experience! We appreciate your business and hope to work with you again soon!

June 09, 2021

Excellent service, No pressure to buy, Jimmy Harris very professional takes you through the process of buying a car with ease. Very helpful throughout the process. More

by saraquinn025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristan Banks
Jun 10, 2021 -

Bob Hook Chevrolet responded

saraquinn025, thank you for the positive rating. We hope to see you again soon.

June 08, 2021

Bill Dabney put me in a brand new Chevy Silverado! The processes was quick and stress free he listened to exactly what I wanted and made sure I left with the best truck I could get! Cecelia made sure I go More

by Joecatman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Bob Hook Chevrolet responded

Thanks for the kind rating! We hope to see you again at Bob Hook Chevrolet.

June 07, 2021

Absolutely, hands down, the best experience I have ever had when purchasing a new truck. Bill was a great guy and did everything he could to make a big purchase stress free and pleasurable. More

by nursetina2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Bob Hook Chevrolet responded

Thank you for the five star rating, nursetina2010! We are always here for your vehicle needs!

June 07, 2021

Wonderful experience! I found a vehicle online that I fell in love with. I was able to work with Bill Dabney to get the deal completed for me to purchase the car. I traveled all the way from xx. Louis, M More

by heartofjewels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Bob Hook Chevrolet responded

We appreciate this marvelous 5-stars, heartofjewels! We hope to see you again soon.

June 07, 2021

Well I bought a truck from Matt Cooper almost 2 years ago. I just started a job 2 months ago delivering medicine and was putting way too many miles on my truck...so what do do? Call Matt Cooper....as u More

by bigblue5253
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Bob Hook Chevrolet responded

Thank you for visiting Bob Hook Chevrolet! We are happy to know that you enjoyed our services. We look forward to working with you again.

June 07, 2021

I love the experience! Mrs. Colleen VanHouten did a wonderful good in helping me finding my dream car for my growing family! Thank you again. More

by Ebony
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Jun 07, 2021 -

Bob Hook Chevrolet responded

Ebony, we're thrilled to hear you enjoyed your experience with us! Thank you for the kind words and the positive review, we really appreciate it!

June 06, 2021

It took us awhile to negotiate the price of my truck but Gregory Coleman helped us out.Great guy to deal with and helped out all he could. If I ever need a car or truck again I will be back. Thanks More

by kmurrell73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Bob Hook Chevrolet responded

We're thrilled to hear you enjoyed your experience with us! Thank you for the kind words and the positive review, we really appreciate it!

June 06, 2021

I will never buy a car anywhere else! Bob Hook is awesome! I have purchased 3 vehicles from them. Great caring people. They took care of me like family More

by emiller996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Jun 07, 2021 -

Bob Hook Chevrolet responded

Hello, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. Have a great day.

June 03, 2021

Can't say enough good things about the experience we had with Bob hook. Michael Sweets was great to work with he made the transaction easy and he was very informative and communication was great.. 10/10 wou More

by Barry7285wood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Bob Hook Chevrolet responded

Thank you for the great review, Barry7285wood. We will be sure to thank Michael Sweets and the rest of the team for providing you with excellent service. We look forward to working with you again.

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