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Bob Hook Chevrolet
Louisville, KY
1,527 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,527 reviews
August 31, 2021
John Knotts was excellent to work with. He was understanding of customer space, go right to the point and got to know us as people as well as customers. understanding of customer space, go right to the point and got to know us as people as well as customers. More
by Fordy
Employees Worked With
Jason Dugger, John Knotts
August 26, 2021
My experience was amazing. After filing bankruptcy I thought my chances of getting my dream car were 0. Coleen V. walked me through the entire process like a friend, not just another person wasting her thought my chances of getting my dream car were 0. Coleen V. walked me through the entire process like a friend, not just another person wasting her time. She set realistic expectations, outlined the process, and was caring and compassionate the entire time. The best part is I got my dream car I am the proud owner of a shiny, slick Camaro. If you are looking elsewhere you are doing yourself a disservice. More
by Cece Hampton
Employees Worked With
Melissa Kuchenbrod, Cecelia Browning, Colleen VanHouten
August 10, 2021
Michael Sweets was professional, friendly and efficient. I never felt pressured and everything was as he said it would be. Trade in value was fair. Overall great experience. Thanks ! I never felt pressured and everything was as he said it would be. Trade in value was fair. Overall great experience. Thanks ! More
by highlevelconstr
Employees Worked With
Jason Dugger, Michael Sweets
August 02, 2021
I loved my experience with Bob Hook! Bill Dabney is great to work with. He’s knowledgeable, fair, and an all around great guy. 10/10 would recommend. to work with. He’s knowledgeable, fair, and an all around great guy. 10/10 would recommend. More
by brandy.littrell
Employees Worked With
William Dabney, Cecelia Browning
August 02, 2021
Great experience! Ask for Greg (Coleman)! Greg turns the purchase experience into a no pressure, comfortable one. Straight forward; always seeking to identify what I want. He took all the time in the world purchase experience into a no pressure, comfortable one. Straight forward; always seeking to identify what I want. He took all the time in the world to ensure that I left the dealership with a big smile. Kudos to Bob Hook for establishing a business with a great team who make you feel like family. From the receptionist, to Nikki, Mike (the manager) and Jason (the paperwork guy). If you ever call, make a request online, or visit: just ask for Greg! More
by Pedro V.
Employees Worked With
Jason Dugger, Nikki Dugger, Greg Coleman
August 02, 2021
We have been dealing with Matt Cooper for a few years now, and would highly recommend him for a great experience! He goes above and beyond to make sure that you are happy and get the vehicle you desire! now, and would highly recommend him for a great experience! He goes above and beyond to make sure that you are happy and get the vehicle you desire! Bob Hook has always provided a great environment to purchase any of your vehicle needs! More
by ptlady42712
Employees Worked With
Jason Dugger, Bryan Cook, Tim Hagan, John Gahimer, Cecelia Browning, Matt Cooper, Keith King
July 31, 2021
Bob Hook Dealership and Michael Sweets in particular were outstanding all the way through. Great help, objective input, responsiveness and no pressure. Will be back outstanding all the way through. Great help, objective input, responsiveness and no pressure. Will be back More
by matt
Employees Worked With
Michael Sweets
July 31, 2021
Matt Cooper is a professional salesperson with a positive an excellent attitude. I would highly recommend him if you plan to purchase a vehicle. Stephanie G positive an excellent attitude. I would highly recommend him if you plan to purchase a vehicle. Stephanie G More
by Stephanie G
Employees Worked With
Matt Cooper
