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Bob Hook Chevrolet
Louisville, KY
1,527 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
For new, pre-owned and commercial vehicles, service, parts, and collision repair...
Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,527 reviews
July 30, 2021
I purchased my first car and everyone that was helping me were so nice and super helpful and Colleen gave me tips and a run down on my new car. Bob hook is by far the best ! ❤️ were so nice and super helpful and Colleen gave me tips and a run down on my new car. Bob hook is by far the best ! ❤️ More
by jennycaballero066
Employees Worked With
Colleen VanHouten
July 28, 2021
Bob Hook is the place to go to purchase a vehicle. Their staff go above and beyond to take care of the clientele and I won’t go anywhere else! I’ve now purchased my third vehicle from Kristan, and I couldn’ staff go above and beyond to take care of the clientele and I won’t go anywhere else! I’ve now purchased my third vehicle from Kristan, and I couldn’t be happier! More
by Jdfarrel
Employees Worked With
Kristan Banks
July 24, 2021
Wouldn’t buy a vehicle from anywhere else. Period. Great experience. Michael and Willie are the best guys around ! Jason in finance made it all go smoothly. Great experience. Michael and Willie are the best guys around ! Jason in finance made it all go smoothly. More
by Logandavissexton
Employees Worked With
Jason Dugger, Michael Sweets, Willie Mitchell
July 23, 2021
Great communication. I am out of state in Georgia and they were more than willing to work with me on getting the truck transported. Smooth process, and look forward to working with them again for my comp they were more than willing to work with me on getting the truck transported. Smooth process, and look forward to working with them again for my company’s future needs! More
by Jt Camp
Employees Worked With
Michael Sweets, John Knotts
July 20, 2021
Everyone at the dealership is so friendly. My grandpa is a frequent customer and the sales representative, Bill Dabney, made me feel right at home. They made the car buying process so easy for a first time a frequent customer and the sales representative, Bill Dabney, made me feel right at home. They made the car buying process so easy for a first time buyer. More
by Marinahstephens17
Employees Worked With
Jason Dugger, William Dabney
July 17, 2021
We had a great buying experience with these guys. We were searching high and low for the specific truck we needed for our landscape business. Even though they were 450 miles from my office, they made t were searching high and low for the specific truck we needed for our landscape business. Even though they were 450 miles from my office, they made the process so easy and smooth, I was back home with a new truck in no time! Michael Sweets was nice enough to pick me up at the airport and show me around. He is a great salesman and made me feel right at home in Kentucky. Next time I'm shopping, I'm shopping with the team at Bob Hooks! More
by fourseasons_lawns
Employees Worked With
Michael Sweets, Willie Mitchell
July 13, 2021
I had a wonderful experience with Bob Hook. Everyone was friendly. The service was swift. They were persistent and found me the car of my dreams! friendly. The service was swift. They were persistent and found me the car of my dreams! More
by Katasa768
Employees Worked With
William Dabney
July 09, 2021
Awesome car buying experience! No pressure or going back Awesome car buying experience! No pressure or going back and forth on pricing and financing. Straight forward and friendly customer service. I highl Awesome car buying experience! No pressure or going back and forth on pricing and financing. Straight forward and friendly customer service. I highly recommend Bob Hook Chevrolet. More
by Teresa.bauer620
Employees Worked With
William Dabney, Mike Higdon, Cecelia Browning, Nikki Dugger
July 08, 2021
This is the 4th car I’ve bought from Max here at Bob Hook Chevrolet. Thank you Max for your continued friendship, honesty, and fantastic service! Chevrolet. Thank you Max for your continued friendship, honesty, and fantastic service! More
by Courtney R
Employees Worked With
Max Minzenberger, Cecelia Browning
