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Bob Hook Chevrolet

Louisville, KY

4.9
1,527 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,527 reviews

June 21, 2021

Horrible they had me waste my time and gas money four times to come over there and they would not even help me More

by tigger21da
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Dabney
Jun 29, 2021 -

Bob Hook Chevrolet responded

We are disappointed to hear that you did not have a 5 star experience and we’d like to find out how we could’ve provided exactly what you needed and expected. Please contact us at your earliest convenience.

June 20, 2021

We would like to recommend Gregory Coleman, he was our salesman and did a great job getting us what we wanted. We got the price we wanted and a very nice car. Thanks Greg More

by leslisue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Coleman
Jun 21, 2021 -

Bob Hook Chevrolet responded

leslisue, thank you for the positive review. We're thrilled to hear that you had a great experience with Greg. Please let us know if you need anything else. Enjoy your new car!

June 17, 2021

Our Salesman was William Dabney. He did an out standing job! We bought a van about 20 years ago and he was our Salesman then too. He is very good at his job. More

by kevinandchristina234pahl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Jun 18, 2021 -

Bob Hook Chevrolet responded

Thank you for the 5 star review, Kevin and Christina. We are so glad to know that William was able to help you both then and now! We wish you all the best with your new vehicle and hope to work with you again in the future!

June 16, 2021

Very friendly, great customer service all around reasonably priced, great experience we will definitely recommend Bob Hook Chevrolet to other people wanting to buy a car a good car More

by Precious3161
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Jun 17, 2021 -

Bob Hook Chevrolet responded

Precious3161, thank you for the 5 star review. We're so happy to hear you had a great experience here and we look forward to working with you again in the future!

June 16, 2021

I worked with Bill Dabney. He is so much fun! I enjoyed my experience today at Bob Hook. Thank you for the help!! Love my Impala! More

by Sturgill502
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Jun 16, 2021 -

Bob Hook Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 15, 2021

I highly recommend John Knotts with the Commercial Truck Sales. Made our deal on a used work truck very smooth. Took care of everything we asked for on the truck. More

by connie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
Jun 15, 2021 -

Bob Hook Chevrolet responded

Perfect ratings are always appreciated. Thank you, connie!

June 15, 2021

Ms Banks provided excellent customer service. She was friendly and very informative. She made everything simple and was able to answered all my questions. I'll definitely recommend Bob Hook to my frien More

by Sbrockman08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks
Jun 15, 2021 -

Bob Hook Chevrolet responded

Sbrockman08, thank you for the positive feedback! We are happy to know that you are a satisfied customer and to know that you have been provided with good customer service, especially from Kristan Banks. Thank you for choosing Bob Hook Chevrolet.

June 12, 2021

Colleen was great. Told her we weren't planning on buying and she went above and beyond to help us out. Definitely will have us coming back to see her again. More

by DuuudeIJust
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Jun 14, 2021 -

Bob Hook Chevrolet responded

Thank you for visiting Bob Hook Chevrolet, DuuudeIJust. Colleen and our team look forward to working with you in the future.

June 12, 2021

Second dealing with Bob Hook Chevrolet; both times were excellent experiences. My opion is that their vehicles are well priced and they make reasonable offers on trade in vehicles. Collean has worked wit More

by r0lund01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hook, Jason Dugger, Colleen VanHouten
Jun 14, 2021 -

Bob Hook Chevrolet responded

We appreciate your loyalty and trust. Your 5-star rating and praise for Colleen and our team mean the world to us. Congratulations, we hope you are enjoying your new vehicle.

June 11, 2021

I’ve been looking for a larger vehicle for a long time. Always have wanted third row and captain seats for those large car seats. Bob Hook and my awesome husband, Greg Coleman, helped me find this awesome More

by Rachel Coleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Mike Higdon, Greg Coleman
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