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Bob Hook Chevrolet

Louisville, KY

4.9
1,522 Reviews

4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,522 reviews

June 15, 2021

I highly recommend John Knotts with the Commercial Truck Sales. Made our deal on a used work truck very smooth. Took care of everything we asked for on the truck. More

by connie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
Jun 15, 2021 -

Bob Hook Chevrolet responded

Perfect ratings are always appreciated. Thank you, connie!

June 15, 2021

Ms Banks provided excellent customer service. She was friendly and very informative. She made everything simple and was able to answered all my questions. I'll definitely recommend Bob Hook to my frien More

by Sbrockman08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks
Jun 15, 2021 -

Bob Hook Chevrolet responded

Sbrockman08, thank you for the positive feedback! We are happy to know that you are a satisfied customer and to know that you have been provided with good customer service, especially from Kristan Banks. Thank you for choosing Bob Hook Chevrolet.

June 12, 2021

Colleen was great. Told her we weren't planning on buying and she went above and beyond to help us out. Definitely will have us coming back to see her again. More

by DuuudeIJust
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Jun 14, 2021 -

Bob Hook Chevrolet responded

Thank you for visiting Bob Hook Chevrolet, DuuudeIJust. Colleen and our team look forward to working with you in the future.

June 12, 2021

Second dealing with Bob Hook Chevrolet; both times were excellent experiences. My opion is that their vehicles are well priced and they make reasonable offers on trade in vehicles. Collean has worked wit More

by r0lund01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hook, Jason Dugger, Colleen VanHouten
Jun 14, 2021 -

Bob Hook Chevrolet responded

We appreciate your loyalty and trust. Your 5-star rating and praise for Colleen and our team mean the world to us. Congratulations, we hope you are enjoying your new vehicle.

June 11, 2021

I’ve been looking for a larger vehicle for a long time. Always have wanted third row and captain seats for those large car seats. Bob Hook and my awesome husband, Greg Coleman, helped me find this awesome More

by Rachel Coleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Mike Higdon, Greg Coleman
June 10, 2021

Matt was helpful and he work with me and the credit union to get the right stuff to then in a timely matter.I will refer him to my coworkers and family More

by Debbiep22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Jun 10, 2021 -

Bob Hook Chevrolet responded

Debbiep22, thanks for taking a moment to rate us 5-stars. We hope we can be of assistance again soon.

June 10, 2021

The guys at bob hook were friendly and made the car buying experience easy. We came in knowing what we wanted and they were able to make it happen! More

by meganhardin430
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Jun 14, 2021 -

Bob Hook Chevrolet responded

Thank you for the five stars, meganhardin430! We're so happy you found your car buying experience to be an easy one. Bob Hook Chevrolet appreciates your business.

June 09, 2021

The staff was very good at explaining everything to me, and were very friendly and efficient, making the buying process very quick and easy for me. More

by Bchitwood99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks, Elisha Moore
Jun 09, 2021 -

Bob Hook Chevrolet responded

We're glad to hear about your great experience! We appreciate your business and hope to work with you again soon!

June 09, 2021

Excellent service, No pressure to buy, Jimmy Harris very professional takes you through the process of buying a car with ease. Very helpful throughout the process. More

by saraquinn025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris, Kristan Banks
Jun 10, 2021 -

Bob Hook Chevrolet responded

saraquinn025, thank you for the positive rating. We hope to see you again soon.

June 09, 2021

Matt has sold 4 cars to my family in the last two years! He always does whatever he can to make sure we absolutely love our purchase. We’ll never shop for another vehicle anywhere else! More

by Upchurchmikayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Jun 10, 2021 -

Bob Hook Chevrolet responded

Thank you for visiting Bob Hook Chevrolet, Upchurchmikayla. We look forward to working with you again.

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