Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Hook Chevrolet
Louisville, KY
1,527 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
For new, pre-owned and commercial vehicles, service, parts, and collision repair...
Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,527 reviews
May 23, 2021
We were super happy with our sales lady Mitchal. She made our new car buying experience very easy and enjoyable. We appreciated that she wasn’t pushy and gave us space to talk about our decision. Thoroughly our new car buying experience very easy and enjoyable. We appreciated that she wasn’t pushy and gave us space to talk about our decision. Thoroughly happy with our experience! Highly recommended Mitchal! More
by Lanadianejackson
Employees Worked With
Gabriel , Jason Dugger, Mitchal Terry
May 22, 2021
Anyone in the market for a car Matt Cooper is your guy ! Thanks for being so patient and marking it a smooth and easy process!! Thanks for being honest! I will definitely be sending people Matt’s way !! Tha Thanks for being so patient and marking it a smooth and easy process!! Thanks for being honest! I will definitely be sending people Matt’s way !! Thanks Bob Hook and staff!! More
by JennW
Employees Worked With
Jason Dugger, Kelly Byrd, Matt Cooper
May 22, 2021
I had the best experience at Bob Hook. Jake started the process and gave me tons of advice on what we would need for our growing family. Colleen was so helpful finalizing the deal and making sure we got th process and gave me tons of advice on what we would need for our growing family. Colleen was so helpful finalizing the deal and making sure we got the best vehicle that fit our needs and price. Thank you! More
by Laurenkaraw08
Employees Worked With
Cecelia Browning, Jake Bishop, Colleen VanHouten
May 22, 2021
They worked with me at every point along the way and were very honest and frank. They could have walked away at many points when it became difficult but stayed with me and made sure I got the truck right for very honest and frank. They could have walked away at many points when it became difficult but stayed with me and made sure I got the truck right for me. More
by ethanwalters
Employees Worked With
Jason Dugger, William Dabney
May 20, 2021
VERY HAPPY with my service with mr William D this is my second car with him AND I WILL BE BACK ! Everything went quick and I had no unanswered questions. second car with him AND I WILL BE BACK ! Everything went quick and I had no unanswered questions. More
by T.mccain
Employees Worked With
William Dabney
May 20, 2021
The people at Bob Hook Chevrolet in Louisville were very friendly and helpful. It was well worth the drive to get the truck I was looking for. friendly and helpful. It was well worth the drive to get the truck I was looking for. More
by rnmsteph
Employees Worked With
Kelly Byrd, Jimmy Harris, Cecelia Browning
May 17, 2021
Great service department ! Got my vehicle in quick and kept me Updated. I love the free shuttle service to work and they even pick me up kept me Updated. I love the free shuttle service to work and they even pick me up More
by jaime40165
Employees Worked With
Bryan Cook, David Redding, John Gahimer, Blake Wray, Keith King, Troy Lintelman
May 16, 2021
Colleen was awesome!!!! I felt as if she was honest and heard what my concerns were. I will definitely recommend her to family and friends. heard what my concerns were. I will definitely recommend her to family and friends. More
by M Garrett
Employees Worked With
Jason Dugger, Colleen VanHouten
May 16, 2021
I have purchased two vehicles at Bob Hook. I have had great experience with my Sales Man. MATT Cooper I will send anyone I know too him. Thanks Matt great experience with my Sales Man. MATT Cooper I will send anyone I know too him. Thanks Matt More
by bigblue5253
Employees Worked With
Matt Cooper
