
Bob Hook Chevrolet
Louisville, KY
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Went in thinking the worse, that it's going to a lot of time wasted for nothing. Worked with Colleen VanHouten and was really put at ease from the start. She kept it straight with us so there were no sur time wasted for nothing. Worked with Colleen VanHouten and was really put at ease from the start. She kept it straight with us so there were no surprises (at least bad ones) because we were surprised it came out way better then we thought. Colleen really went way way out of her way to make sure we had all of our questions answered even as far as following us out to our new vehicle still asking if we had and questions or concerns lol. She set up appointment for our first oil change and even got our free month of on star partially set up so we only had to spend minutes with on star to finish setting it up. Had a great experience. More
Bill Dabney was awesome with helping me find the car I wanted in the price range I wanted to stay within I highly recommend Mr. Dabney if your looking for a new car wanted in the price range I wanted to stay within I highly recommend Mr. Dabney if your looking for a new car More
Max Minzenberger made buying my car an enjoyable experience. He found me the perfect car for a fair price. I shopped around for 7 months, the search was over once I found him. I knew what I wanted experience. He found me the perfect car for a fair price. I shopped around for 7 months, the search was over once I found him. I knew what I wanted and how much it should be. He never tried to charge me unnecessary extras or undercut the amount for my trade in. I will purchase all future vehicles from Max. More
I was looking for a cargo van for my art business. I liked that since it was a used car business that I could compare brands on site. I returned multiple times. It was a family decision. Michael Sweets liked that since it was a used car business that I could compare brands on site. I returned multiple times. It was a family decision. Michael Sweets was so considerate of our needs. Sold! More
Matt and all of the staff I delt with were very good professional and very helpful and honest. The Dodge Durango I was buying had one lock broke they fixed it within a couple days professional and very helpful and honest. The Dodge Durango I was buying had one lock broke they fixed it within a couple days More
Great to deal with Bob Hook Chevy and their best salesman Bill Dabney again today. Great deal fabulous trade in value. We always keep coming back for super customer service. We will recommend to all our fami Bill Dabney again today. Great deal fabulous trade in value. We always keep coming back for super customer service. We will recommend to all our family and friends More
We drove from Indiana to purchase our new truck. John Knotts helped us out and was awesome! From the very beginning he called us back right away with the information we needed before making the 2 hour dr Knotts helped us out and was awesome! From the very beginning he called us back right away with the information we needed before making the 2 hour drive to the dealership. He was very kind, patient and helpful in every way. The dealership was very busy that day, but John didn’t let that stop him from giving us great service. He even stayed late after his shift to make sure we were taken care of. We will definitely go to him in the future if we need anything else! In the finance departments they were swamped! There was only one person handling all of the financing that day so we had to wait a little longer than usual. Once we met with Cecelia she was awesome as well! Even though she was crazy busy, she took her time with us and made us feel like we were the only ones in the building. She was very helpful and so sweet and kind! We enjoyed working with her and loved her amazing personality! She made the wait absolutely worth it! We loved working with everyone at Bob Hook and Would recommend 100%! More
my service with Bob Hook was excellent my sales my service with Bob Hook was excellent my sales representative Bill Dabney was excellent very friendly very knowledgeable. will recommend family and my service with Bob Hook was excellent my sales representative Bill Dabney was excellent very friendly very knowledgeable. will recommend family and friends. Thank you very much More