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Bob Hook Chevrolet

Louisville, KY

4.9
1,522 Reviews

4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,522 reviews

March 31, 2021

Robert Liberty came immediately with a warm greeting. He was very helpful in finding the exact vehicle I was looking for and provide the inventory information for me to choose from. I would recommend others More

by Ljdawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Robert Liberty
Mar 31, 2021 -

Bob Hook Chevrolet responded

We're happy to hear that you had such a nice experience with us, Ljdawson. We appreciate your business and hope to see you again!

March 30, 2021

I won’t buy from anywhere by Bob Hook! Excellent service all around! From Elisha in Internet Sales, Kelly in the showroom, Cecilia in Finance and Bill Dabney in Sales. Absolutely amazing people! More

by Amandaserafin30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Kelly Byrd, Cecelia Browning, Elisha Moore
Mar 31, 2021 -

Bob Hook Chevrolet responded

Amandaserafin30, thank you for the good rating. If there is anything else we can assist with, please give us a call.

March 30, 2021

John Knotts did an amazing job with our purchase of commercial vehicle. I will definitely use the dealership again because of John. He was very helpful throughout the process. More

by nike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
Mar 30, 2021 -

Bob Hook Chevrolet responded

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2021

Colleen was very pleasant to deal with . I am really happy with the truck . I was in and out in less than 2 hours . Thanks again and if you go to Bob Hook Chevrolet then ask for Colleen More

by ChrisH1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Mar 29, 2021 -

Bob Hook Chevrolet responded

Thanks for taking a moment of your day to rate your experience with us. We truly appreciate your feedback. If there is anything further we can do to be of assistance, please do not hesitate to reach out!

March 27, 2021

They were down to earth and we had a great buying experience with Bill. We arrived right at closing time but did not feel rushed off. More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Mar 29, 2021 -

Bob Hook Chevrolet responded

Thank you for the perfect rating. We are so happy we could be of great assistance and look forward to serving you again soon, Heather!

March 26, 2021

Jimmy Harris really is the best dealer i have ever worked with. He gave me a fair price on our new car. Jimmy made sure i understood the whole process and had the car cleaned and ready for me. I will never g More

by Sam H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
Mar 26, 2021 -

Bob Hook Chevrolet responded

Sam, thank you for taking the time to leave us a 5 star review. Jimmy is a great part of our team and we're glad that he helped you through the car-buying process! We wish you many happy miles in your new vehicle!

March 25, 2021

We stoped in at Bob Hook Chevrolet to look at a Tahoe. Matt Cooper came out to greet us. What a great experience! He answered all questions and was so helpful in many ways. We drove away in a New (to us More

by Rstlwells
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Matt Cooper
Mar 26, 2021 -

Bob Hook Chevrolet responded

Congratulations on your new Tahoe! We're so happy to know that Matt took good care of you during your stay and helped you find something you love to drive home in. Safe travels!

March 25, 2021

Matt Cooper in sales and the entire staff at Bob Hook Chevrolet were great to work with. There was absolutely no pressure on anyone at anytime. I commented to the lady in finance that the paperwork was p More

by rwellstw58
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Matt Cooper
Mar 26, 2021 -

Bob Hook Chevrolet responded

Thank you for taking the time to share your experience with us! We're so glad that Matt was helpful and the paperwork went through seamlessly. Enjoy your new vehicle!

March 24, 2021

We bought our 2nd vehicle at Bob Hook. It was also our 2nd time working with Bill Dabney and highly recommended seeing him for any car/truck needs. They all went out of their way to meet our wants and nee More

by Nolanhall1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Mar 24, 2021 -

Bob Hook Chevrolet responded

Thank you very much, Nolan, for your trust and loyalty. We appreciate the high compliment for Bill, and we're so glad you were able to experience our top-notch service here at Bob Hook Chevrolet. We look forward to seeing you again soon.

March 23, 2021

Another purchase with Bob Hook.. Very professional and excellent customer service. Knew exactly what I looking for and was very happy I was able to drive in even a newer model. Thanks again Jimmy More

by Tracey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
Mar 24, 2021 -

Bob Hook Chevrolet responded

Tracey, we are so pleased to hear that you had another pleasant experience with us! Thank you for the five-star review for Jimmy and our team! We hope to see you back!

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