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Bob Hook Chevrolet
Louisville, KY
1,527 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
For new, pre-owned and commercial vehicles, service, parts, and collision repair...
Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,527 reviews
March 26, 2021
Jimmy Harris really is the best dealer i have ever worked with. He gave me a fair price on our new car. Jimmy made sure i understood the whole process and had the car cleaned and ready for me. I will never g with. He gave me a fair price on our new car. Jimmy made sure i understood the whole process and had the car cleaned and ready for me. I will never go anywhere else to to buy future vehicles! Jimmy had the best customer service and I really appreciate how easy the whole process was. More
by Sam H.
Employees Worked With
Jimmy Harris
March 25, 2021
Matt Cooper in sales and the entire staff at Bob Hook Chevrolet were great to work with. There was absolutely no pressure on anyone at anytime. I commented to the lady in finance that the paperwork was p Chevrolet were great to work with. There was absolutely no pressure on anyone at anytime. I commented to the lady in finance that the paperwork was painless. She handed me her easy button to push. It truly was a pleasant experience. I would not hesitate to recommend them to anyone. More
by rwellstw58
Employees Worked With
Cecelia Browning, Matt Cooper
March 25, 2021
We stoped in at Bob Hook Chevrolet to look at a Tahoe. Matt Cooper came out to greet us. What a great experience! He answered all questions and was so helpful in many ways. We drove away in a New (to us Matt Cooper came out to greet us. What a great experience! He answered all questions and was so helpful in many ways. We drove away in a New (to us) Tahoe!! What a great, helpful and friendly staff. Thanks Matt! You might consider checking them out for your next ride!! More
by Rstlwells
Employees Worked With
Cecelia Browning, Matt Cooper
March 24, 2021
We bought our 2nd vehicle at Bob Hook. It was also our 2nd time working with Bill Dabney and highly recommended seeing him for any car/truck needs. They all went out of their way to meet our wants and nee 2nd time working with Bill Dabney and highly recommended seeing him for any car/truck needs. They all went out of their way to meet our wants and needs and to get us on the road quickly. More
by Nolanhall1999
Employees Worked With
William Dabney, Cecelia Browning
March 23, 2021
Another purchase with Bob Hook.. Very professional and excellent customer service. Knew exactly what I looking for and was very happy I was able to drive in even a newer model. Thanks again Jimmy excellent customer service. Knew exactly what I looking for and was very happy I was able to drive in even a newer model. Thanks again Jimmy More
by Tracey
Employees Worked With
Jimmy Harris
March 23, 2021
My boyfriend recently got a car & worked with Matt. I knew after we left I had to work with Matt. Awesome customer service and he made sure the interaction wasn’t about him selling a car it was about us knew after we left I had to work with Matt. Awesome customer service and he made sure the interaction wasn’t about him selling a car it was about us being happy with our purchase! More
by emalyne
Employees Worked With
Matt Cooper
March 22, 2021
Jimmy Harris is an excellent car salesman! I would 10/10 recommend his service to anyone looking to buy a new or used car in the southeast region! recommend his service to anyone looking to buy a new or used car in the southeast region! More
by Darin.k4
Employees Worked With
Jimmy Harris
March 21, 2021
Ralph Slucher referred me to Bob Hook and I with with Matt Cooper during the sales process. Both were extremely showed great customer service and made the entire process quick, simple, and painless. Matt Cooper during the sales process. Both were extremely showed great customer service and made the entire process quick, simple, and painless. More
by Justin Goodhue
Employees Worked With
Ralph Slucher, Matt Cooper
March 21, 2021
Colleen was our sales rep, with her we received outstanding customer service, no sales pressure, very knowledgeable, and a very smooth easy transaction, will return! outstanding customer service, no sales pressure, very knowledgeable, and a very smooth easy transaction, will return! More
by Nina & Tony
Employees Worked With
Colleen VanHouten
March 19, 2021
We had a wonderful experience buying our new van! Colleen was super helpful, got everything done quickly, and we are so happy with the whole experience! was super helpful, got everything done quickly, and we are so happy with the whole experience! More
by Sarahw5484
Employees Worked With
Colleen VanHouten
