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Bob Hook Chevrolet

Louisville, KY

4.9
1,527 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,527 reviews

March 19, 2021

No pressure and helped me find what I was looking for. Very easy to work with and I will definitely return when I look for another vehicle. More

by Jeff Fitzpatrick
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Colleen VanHouten
Mar 19, 2021 -

Bob Hook Chevrolet responded

Jeff Fitzpatrick, We are so pleased to hear that you had a pleasant experience with us! Thank you for the five star review! We hope to see you back!

March 18, 2021

I just purchased a new 2021 Chevy Spark and I am so very pleased with how the buying process went. It was smooth and easy, thanks to Jimmie Harris! We will definitely be coming back to purchase in the futur More

by Kristin Hemingway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
Mar 18, 2021 -

Bob Hook Chevrolet responded

CONGRATS on your new 2021 Chevy Spark! I am pleased to know you had a good experience with us. Thank you for visiting Bob Hook Chevrolet and we hope to see you again soon.

March 17, 2021

My wife and I have purchased countless vehicles from Bob Hook Chevrolet, and when the need arises in the future, we will purchase from them again. More

by tim.fries
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Mar 17, 2021 -

Bob Hook Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Hook Chevrolet! Safe travels.

March 17, 2021

This was our 4 th vehicle purchased at this dealership. We have been treated fairly, politely, and always respectful. Our vehicles have met our expectations and we love them. Mr Bill Danny has been our sal More

by John sauter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Mar 18, 2021 -

Bob Hook Chevrolet responded

Your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Bob Hook Chevrolet & we hope to see you again soon.

March 14, 2021

Thank you William Dabney for your excellent service in helping us acquire our 2017 Chevy Equinox. The entire team was awesome! We love or car More

by dwilliams54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Mar 15, 2021 -

Bob Hook Chevrolet responded

dwilliams54, Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have an outstanding team. Thank you for choosing Bob Hook Chevrolet.

March 12, 2021

William Dabney was very helpful with me about getting a vehicle. He is very kind and he cates about the customers. Him and his team went up and beyond on making sure I got a vehicle. More

by woolendoris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D. Jugger. , William Dabney
Mar 12, 2021 -

Bob Hook Chevrolet responded

CONGRATULATIONS on your new vehicle, woolendoris! We are happy that William Dabney has earned your 5 star rating. Come visit us again soon!

March 11, 2021

Colleen VanHouten was great to work , your show room was clean and I got the car quickly annd it was everything Colleen said it was thank you. More

by shatfield722
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Colleen VanHouten
Mar 12, 2021 -

Bob Hook Chevrolet responded

Congratulations on your new vehicle, shatfield722. We're glad to hear Colleen gave you exceptional service. We appreciate your business and hope to see you again.

March 10, 2021

There customer service and salesman where great Matt Cooper and Kelly helped make my experience dealing with them easy and very stress free. I will definitely return there More

by S mouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Matt Cooper
Mar 11, 2021 -

Bob Hook Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2021

Bought 25 new new vehicles from gm since 1973, dealing with Matt at bob hook on my 21 silverado was the best experience of them all, GOOD HONEST, NO BS, HIGHLY RECOMMEND THIS DEALERSHIP More

by larry.lile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Mar 11, 2021 -

Bob Hook Chevrolet responded

Thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2021

Pleasant experience no pushy salesperson. The staff worked diligently to get my purchase done in a timely manner so I didnt have to miss my golf game. 😎👍 More

by kypet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Mar 08, 2021 -

Bob Hook Chevrolet responded

We're glad to hear that! Thank you for choosing Bob Hook Chevrolet and we wish you all the best with your new vehicle!

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