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Bob Hook Chevrolet

Louisville, KY

4.9
1,527 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,527 reviews

March 06, 2021

This is our third time making a purchase from Bob hook.friendly,helpful sales staff.never feel pressured.F&I was very helpful always a good experience at Bob hook. More

by John&dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning, Colleen VanHouten
Mar 08, 2021 -

Bob Hook Chevrolet responded

John & Dawn, thank you for your 5 star review. We truly appreciate your continued business with us and look forward to your next visit! Enjoy your new vehicle!

March 05, 2021

I have brought 10 vehicles in my life. My experience at Bob Hook was the best I ever had, business-like, and straight forward, I will be back More

by lillywinkler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Coleman
Mar 08, 2021 -

Bob Hook Chevrolet responded

Thank you for the positive review, lillywinkler! We're so glad to hear that your experience here has been a great one! We appreciate your business and hope to have you back again soon!

March 05, 2021

Would not recommend taking anything with an engine here for service! They had my camaro there for a month! They might be able to repair a bicycle in a timely manner... But idk More

by Unhappy customer
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ralph Slucher
March 05, 2021

Mr. William Dabney is incredible. He gets straight down to the specifics- no nonsense! We have been doing business with Mr. Dabney/ Bob Hook for over 10 years now and we are proud to make them our #1 choic More

by Domonique & Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Mar 08, 2021 -

Bob Hook Chevrolet responded

Thank you Domonique and Travis for leaving a 5 star review! We appreciate your kind feedback and will be sure to pass that along to William. We appreciate your continued business and hope to work together for many more years to come!

March 01, 2021

They are very friendly and take the time to listen. They did so good finding our truck in December that we went back to trade in our Suburban. We traded in our family car which means that we had all the kid More

by S_Applewhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Matt Cooper
Mar 01, 2021 -

Bob Hook Chevrolet responded

Thank you for your positive review! We’re so glad that Matt made your experience such a fantastic one! We truly appreciate your continued business with us and wish you all the best with your new vehicle!

March 01, 2021

We are from Wheeling WV and found a very nice truck on the web that was advertised at Bob Hook Chevrolet. We called and bam.... Matt went out of his way to make sure my husband and I had time to get to Ke More

by Jennay
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Matt Cooper
Mar 01, 2021 -

Bob Hook Chevrolet responded

Thank you for sharing your story with us, Jennay. We appreciate your kind review on how Matt assisted you in getting you a GMC you love. We appreciate you coming from WV to work with us and hope to be able to work together again in the future!

March 01, 2021

Found the truck and was able to secure it over the phone. This was very helpful as stock is low right now on the specific truck we wanted. Everything went very smooth and we were very pleased with our purc More

by Josh B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Michael Sweets
Mar 01, 2021 -

Bob Hook Chevrolet responded

Congratulations on your new truck, Josh! We’re so glad we can help get you the one you wanted. We wish you all the best with it and want to thank you for choosing Bob Hook Chevrolet!

February 27, 2021

Me. William Dabney is an awesome man. Him an his whole crew was able to work with us to get me into a better vehicle. More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Mar 01, 2021 -

Bob Hook Chevrolet responded

We're happy to hear that William and the rest of the Bob Hook team were helpful and made your experience here a great one. Thank you for your feedback and we wish you all the best with your new vehicle! Take care!

February 27, 2021

Such a sweet, knowledgeable man, very well put together and great salesman to have. Very genuine and honest. I definitely recommend Will to anyone looking to buy used! He helped step by step as well. More

by Randi Babcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Mar 01, 2021 -

Bob Hook Chevrolet responded

Thank you for the 5 stars, Randi! We're very glad to know that Will was helpful through the car-buying process and gave you a great experience with us. Thank you for choosing Bob Hook Chevrolet!

February 27, 2021

Colleen Vancouver was great to work with. Very happy with everything. Love the car and the people. Great place to buy a car. I will come back. More

by hvac502r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Mar 01, 2021 -

Bob Hook Chevrolet responded

Thank you for your positive review. We're glad you love the car and that Colleen was able to make your car buying experience a great one! Safe travels!

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