Back

Bob Hook Chevrolet

Louisville, KY

4.9
1,522 Reviews

4144 Bardstown Rd

Louisville, KY

40218

Directions

By Type

Showing 1,522 reviews

February 04, 2021

First time buying a Chevrolet today, and it was with Matt Cooper. He was very pleasant and knowledgeable. Highly recommended. I appreciate your help and guidance, Matt. More

by Masoud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Feb 05, 2021 -

Bob Hook Chevrolet responded

We're so glad to have you as part of the Bob Hook Chevrolet Family, Masoud! Thank you for the perfect score and review. It's great to know that you find Matt and our services pleasant.

February 01, 2021

I walked into Bob Hook to look at a Chevy Traverse I saw online. I liked what I saw and sat down to work on figures. I was satisfied with everything and walked out happy. More

by rlblack66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Robert Liberty
Feb 02, 2021 -

Bob Hook Chevrolet responded

We appreciate your feedback and kind words, rlblack66. We're happy to hear that our team was able to help you with your Traverse purchase. Thank you for visiting Bob Hook Chevrolet.

February 01, 2021

Made my leasing process very easy! Not pushy just listened to what i wanted and made it happen. Would very much recommend. appreciate his attention my deal. More

by Katie_sebas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Matt Cooper
Feb 02, 2021 -

Bob Hook Chevrolet responded

Congratulations on your new lease, Katie! We are happy to provide you with 5-star service and wish you many miles and smiles. Be well and thanks again!

January 31, 2021

We had a great experience at Bib Hook. Matt Cooper was a great salesman. He worked with us and was willing to help anyway he could. More

by leannchesher68
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Matt Cooper
Feb 01, 2021 -

Bob Hook Chevrolet responded

We're very glad to hear that Matt was able to assist you in all that you needed. Thank you for choosing Bob Hook and we look forward to working with you again in the future!

January 30, 2021

Awesome experience, price was fair! Matt went above and beyond! I will return and tell all my friends!!! The value of the Chevy Equinox was well worth the visit! More

by cma2stl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Matt Cooper
Feb 01, 2021 -

Bob Hook Chevrolet responded

We're glad to hear that you had such a great experience! Matt is a great part of our team and we're very glad he was able to help you out. Have a great day!

January 29, 2021

Great experience no nonsense and their Bob Hook Advantage is awesome! William Dabney did a great job and the managers were very friendly and honest! More

by ragoss75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hook III, David Hook, Jason Dugger, William Dabney, Tim Hagan, Bob Hook Jr., Mike Higdon, Cecelia Browning, Lauren Hook
Jan 29, 2021 -

Bob Hook Chevrolet responded

Congratulations on your new purchase, ragoss75! Thanks for taking a moment of your day to share what a great experience you had with William and our team. Please enjoy your new vehicle and we hope to see you again soon.

January 29, 2021

Great service, great price, and a great overall experience! Thank you! We look forward to doing future business with you guys! Micheal Sweets was awesome! More

by Brent & April Sinsel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
Jan 29, 2021 -

Bob Hook Chevrolet responded

Brent & April Sinsel, thank you for the 5-star rating and praise! We value your business at Bob Hook Chevrolet! We'll be sure to pass your regards on to Michael for you.

January 29, 2021

Welcoming environment -- clean and bright with cheerful staff. A convenient location that best met our needs. A previous positive experience was the primary reason for our return when in the market for a More

by Ruth
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Tim Hagan, Matt Cooper
Jan 29, 2021 -

Bob Hook Chevrolet responded

Thanks for the great rating and review, Ruth. Thank you for your repeat business and trust. Our team looks forward to serving you again soon.

January 29, 2021

Every one was friendly and very attentive. Greg Coleman was the sales rep that handled my transaction and he was very helpful. He didn't walk away until I was taken care of, and we found a vehicle that was More

by CJAY8912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Greg Coleman
Jan 29, 2021 -

Bob Hook Chevrolet responded

CJAY8912, Congratulations on your new vehicle, and thanks for the positive feedback. We'll be sure to pass along your high praise to Greg. Enjoy your new vehicle and please come see us again soon. Best!

January 29, 2021

Michael, you very friendly and professional. Appreciate you going out of your way to pick me up and drive me to the dealership to make the purchase. I do not think I got the best price Available, have had More

by sdf2swc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets, Cecelia Browning
Feb 02, 2021 -

Bob Hook Chevrolet responded

Thank you for your feedback, Shari. We certainly don't want you to have any second thoughts about your purchase. We are happy to hear that you do love the van and it drives well. As you've mentioned, the market for high top vans is extremely limited and they are very scarce. We feel this specific van was priced competitively and we'll have Michael follow up on your service needs.

...
67
...