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Bob Hook Chevrolet

Louisville, KY

4.9
1,527 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,527 reviews

January 29, 2021

I bought my new Chevy blazer in December, and could not be more happy with it! Matt Cooper made the process really easy! Had a great experience! More

by Camstei812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Jan 29, 2021 -

Bob Hook Chevrolet responded

Congratulations on your Chevy Blazer and thank you for taking a moment to leave us your regard for Matt and buying process. We're thrilled that you had a great experience with us and we hope that you continue to choose Bob Hook Chevrolet for all of your future needs.

January 29, 2021

Great service, great price, and a great overall experience! Thank you! We look forward to doing future business with you guys! Micheal Sweets was awesome! More

by Brent & April Sinsel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
Jan 29, 2021 -

Bob Hook Chevrolet responded

Brent & April Sinsel, thank you for the 5-star rating and praise! We value your business at Bob Hook Chevrolet! We'll be sure to pass your regards on to Michael for you.

January 29, 2021

Welcoming environment -- clean and bright with cheerful staff. A convenient location that best met our needs. A previous positive experience was the primary reason for our return when in the market for a More

by Ruth
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Tim Hagan, Matt Cooper
Jan 29, 2021 -

Bob Hook Chevrolet responded

Thanks for the great rating and review, Ruth. Thank you for your repeat business and trust. Our team looks forward to serving you again soon.

January 29, 2021

Michael, you very friendly and professional. Appreciate you going out of your way to pick me up and drive me to the dealership to make the purchase. I do not think I got the best price Available, have had More

by sdf2swc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets, Cecelia Browning
Feb 02, 2021 -

Bob Hook Chevrolet responded

Thank you for your feedback, Shari. We certainly don't want you to have any second thoughts about your purchase. We are happy to hear that you do love the van and it drives well. As you've mentioned, the market for high top vans is extremely limited and they are very scarce. We feel this specific van was priced competitively and we'll have Michael follow up on your service needs.

January 29, 2021

Every one was friendly and very attentive. Greg Coleman was the sales rep that handled my transaction and he was very helpful. He didn't walk away until I was taken care of, and we found a vehicle that was More

by CJAY8912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Greg Coleman
Jan 29, 2021 -

Bob Hook Chevrolet responded

CJAY8912, Congratulations on your new vehicle, and thanks for the positive feedback. We'll be sure to pass along your high praise to Greg. Enjoy your new vehicle and please come see us again soon. Best!

January 29, 2021

Great experience no nonsense and their Bob Hook Advantage is awesome! William Dabney did a great job and the managers were very friendly and honest! More

by ragoss75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hook III, David Hook, Jason Dugger, Tim Hagan, Bob Hook Jr., Mike Higdon, Cecelia Browning, Lauren Hook, William Dabney
Jan 29, 2021 -

Bob Hook Chevrolet responded

Congratulations on your new purchase, ragoss75! Thanks for taking a moment of your day to share what a great experience you had with William and our team. Please enjoy your new vehicle and we hope to see you again soon.

January 27, 2021

Professional and knowledgeable staff. Hassle free negotiation and great experience throughout the process. I’ll be back when I need another vehicle! Thank you Max! More

by AO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
Jan 28, 2021 -

Bob Hook Chevrolet responded

AO, thank you for the positive feedback of Max. It is great to know that you were provided with professional and great service. We value you as a customer and hope to see you again soon!

January 26, 2021

Greg was extremely helpful, professional, and made us feel comfortable! He was willing to work with us, was very knowledgeable and made us want to come back. More

by Lghagan4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Coleman
Jan 27, 2021 -

Bob Hook Chevrolet responded

Thank you, Lghagan4! We're pleased to see that your visit to Bob Hook Chevrolet was great especially, with the help of Greg Please come back at any time and congratulations!

January 23, 2021

I have bought and traded more than 15 vehicles in my life. The process can be very easy if you get the right salesperson. If not, it can be very difficult. Colleen was absolutely one of my favorite peop More

by michaelvmatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hook, Jason Dugger, Melissa Kuchenbrod, Colleen VanHouten, Doug Rogers
Jan 25, 2021 -

Bob Hook Chevrolet responded

Congratulations on your new truck, Michael. We're elated to hear such positive feedback for Colleen and our team, to know that we continue to have your trust is, everything. We're looking forward to any future visits. Have a great week and enjoy your new ride.

January 22, 2021

This is the 3rd vehicle I have purchased from Bob Hook Chevrolet and I won't go anywhere else. I highly recommend this dealer now. More

by Kimberly Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
Jan 25, 2021 -

Bob Hook Chevrolet responded

To hear such positive feedback is so rewarding, Kimberly. We are so happy to have you in the Bob Hook Chevrolet family, thank you for your compliments and five-star rating. Congratulations and we hope to serve you again in the future.

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