
Bob Hook Chevrolet
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,522 reviews
I bought my new Chevy blazer in December, and could not be more happy with it! Matt Cooper made the process really easy! Had a great experience! be more happy with it! Matt Cooper made the process really easy! Had a great experience! More
Professional and knowledgeable staff. Hassle free negotiation and great experience throughout the process. I’ll be back when I need another vehicle! Thank you Max! negotiation and great experience throughout the process. I’ll be back when I need another vehicle! Thank you Max! More
Greg was extremely helpful, professional, and made us feel comfortable! He was willing to work with us, was very knowledgeable and made us want to come back. feel comfortable! He was willing to work with us, was very knowledgeable and made us want to come back. More
I have bought and traded more than 15 vehicles in my life. The process can be very easy if you get the right salesperson. If not, it can be very difficult. Colleen was absolutely one of my favorite peop life. The process can be very easy if you get the right salesperson. If not, it can be very difficult. Colleen was absolutely one of my favorite people to work with out of all of them. We looked at a truck on the lot but I was more interested in one that was inbound. She offered to show me one on the lot that was almost identical so I could get a feel for it. She knew I was interested in the one online so she didn’t try to push on the other one. In my experience, most would have tried to get me to leave with a truck that day. In a matter of minutes, Colleen was able to answer every question I had about the inbound truck and I was sold. She was a consummate professional from start to finish. Mr. Dugger had everything ready to go when I came back to take delivery. He explained every little detail and actually got me to purchase my first additional protection plan ever. Overall it was a great experience and I look forward to doing more business in the future. Thank you. More
The three terms I will use to describe my experience with Bob Hook Chevrolet are commercially competitive, professional and courteous, and transparency. I could not be more happy with my experience and my pu Bob Hook Chevrolet are commercially competitive, professional and courteous, and transparency. I could not be more happy with my experience and my purchase. I did shop around, and Bob Hook offered the most commercially competitive options, and I was surprised by the favorable pricing of their aftermarket in warranty options, I pretty much purchased every option available. Colleen and Cecilia were so professional, so courteous, so friendly, my wife and I could not have been more pleased with the service. And lastly, concerning transparency, both Colleen and Cecilia were extremely transparent with every financial, contractual, and loan detail; together, we played with the numbers, looked at different options, and ultimately made the correct choice for myself and my purchase. I could not be more pleased with my purchase, and I'm glad to be a part of the Bob Hook family! Thank you Colleen and Cecilia! More
Matthew Cooper was amazing. Extremely personable and knowledgeable about the vehicles and listens to your budget needs. 15/10 recommend!!!!!!!! He was not pushy and made me feel confident in finding th knowledgeable about the vehicles and listens to your budget needs. 15/10 recommend!!!!!!!! He was not pushy and made me feel confident in finding the right car for me. More
They helped me when no one else would was turned away even by bachman chevrolet robert and cecilia were absolutly amazing will deffinatly recomend them to every one and will deffinatly return in the fute even by bachman chevrolet robert and cecilia were absolutly amazing will deffinatly recomend them to every one and will deffinatly return in the futere robert couldnt have done better than he did More
Love this dealership, if you need any help with finding a car this is the place to go. Bob Hook is full of very friendly and helpful people. car this is the place to go. Bob Hook is full of very friendly and helpful people. More
Excellent experience at Bob Hook! Went once to test drive to make sure what kind of vehicle we wanted. Then, went back to look at a specific vehicle. Robert helped us both times! Very friendly and easy to wo to make sure what kind of vehicle we wanted. Then, went back to look at a specific vehicle. Robert helped us both times! Very friendly and easy to work with! We drove away the same day with the vehicle we wanted!!! Robert and Jason made the whole process smooth and efficient! Would definitely recommend! More