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Bob Hook Chevrolet

Louisville, KY

4.9
1,527 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,527 reviews

January 22, 2021

The three terms I will use to describe my experience with Bob Hook Chevrolet are commercially competitive, professional and courteous, and transparency. I could not be more happy with my experience and my pu More

by MARTI.CRISTOBAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Colleen VanHouten
Jan 22, 2021 -

Bob Hook Chevrolet responded

MARTI, thank you for the positive review and rating! We are delighted to know that you had a 5-star experience with us. To know that Colleen and Cecilia were transparent and great to work with means a lot to us. We are always here to help! Welcome to the Bob Hook Chevrolet family and we hope to see you again soon.

January 12, 2021

Matthew Cooper was amazing. Extremely personable and knowledgeable about the vehicles and listens to your budget needs. 15/10 recommend!!!!!!!! He was not pushy and made me feel confident in finding th More

by hannahbutcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Jan 12, 2021 -

Bob Hook Chevrolet responded

Thank you Hannah for the amazing review and five star rating fro Matt and our team. It is good to know that we've provided you with an outstanding level of customer service. Congratulations! We hope to work with you again soon.

January 12, 2021

They helped me when no one else would was turned away even by bachman chevrolet robert and cecilia were absolutly amazing will deffinatly recomend them to every one and will deffinatly return in the fute More

by Kyelligancecc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Robert Liberty
Jan 13, 2021 -

Bob Hook Chevrolet responded

Congratulations and welcome to the Bob Hook Chevrolet Family! We're so glad our team was able to assist you and earn your recommendation. We're happy to help and if you need any further assistance, please let us know.

January 10, 2021

Love this dealership, if you need any help with finding a car this is the place to go. Bob Hook is full of very friendly and helpful people. More

by Michael Starks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney, Mike Higdon, Nikki Dugger
Jan 11, 2021 -

Bob Hook Chevrolet responded

Your review is greatly appreciated, Michael. Thank you for choosing Bob Hook Chevrolet, we hope to see you again soon.

January 09, 2021

Jake is always awesome and always a pleasure to work with. This is our third vehicle purchase with him. Great service as always. I always recommend Jake to friends when they are looking to purchase a ve More

by mofisher26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Jake Bishop
Jan 27, 2021 -

Bob Hook Chevrolet responded

Thank you, mofisher26! We're pleased to see that your visit to Bob Hook Chevrolet was great especially, with the help of Jake. Please come back at any time and congratulations!

January 09, 2021

Matt Cooper is the best of his class. He made my buying experience regret free to the point my dad even was interested in buying from him. If you’re looking for good customer service, positive attitude, an More

by whitney.jgood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Matt Cooper
Jan 11, 2021 -

Bob Hook Chevrolet responded

Whitney, thank you for taking the time to share your positive feedback. We are happy to hear Matt and our team provided a regret free buying experience. Congratulations and please let us know if there is anything else we can do for you! Have a great day!

January 09, 2021

Excellent experience at Bob Hook! Went once to test drive to make sure what kind of vehicle we wanted. Then, went back to look at a specific vehicle. Robert helped us both times! Very friendly and easy to wo More

by TheClarys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Robert Liberty
Jan 11, 2021 -

Bob Hook Chevrolet responded

Thank you for taking the time to share your excellent experience with Robert and Jason! Enjoy your perfect ride! Don't hesitate to reach out when we can help you again down the road!

January 06, 2021

The best customer service I have ever experienced. I wish Ralph could be duplicated, he is great at explaining everything!! The BEST service department!! This dealership will be the only one I bring my vehic More

by Tmontgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Slucher
Jan 06, 2021 -

Bob Hook Chevrolet responded

Thank you for sharing your experience, Tmontgomery! We're so happy that Ralph provided you with the Best Service. Your loyalty means everything to us and we're looking forward to working with you again soon!

January 04, 2021

Bob Hook Chevrolet was awesome to deal with. No pressure! It was a great experience. I will certainly recommend them to all my friends and family. More

by joannallen2803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Jan 05, 2021 -

Bob Hook Chevrolet responded

Thank you for taking the time to share your experience with us and for the 5-Star rating. We wish you all the best with your new car and appreciate your recommendation.

January 04, 2021

John Knotts was wonderful to deal with. He was always available to us and extremely helpful when needed. Will definitely go back to Bob Hook again!! More

by annfarentsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
Jan 05, 2021 -

Bob Hook Chevrolet responded

Congrats on your new ride! We appreciate the kind words regarding John and our dealership. Thank you for your business and we look forward to serving you in the future!

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